Summary:
Under limited supervision, performs network administration & planning for all aspects of IT-network infrastructure -to include network equipment, servers, and software applications. Brings in reliable, durable, and cost-effective solutions for all IT related needs.
Responsibilities
- Perform a wide range of network administration duties including installations, debugging, maintenance, upgrades, and general support for Cisco, Fortinet, HP, and Ruckus network equipment.
- Evaluate, test, and deploy all software and hardware upgrades to the networking infrastructure.
- Assist in the configuration and deployment of core and peripheral network devices, which will require continuous learning of new devices
- Proactive monitoring of all network devices, services, and servers using a combination of tools to ensure high availability and SLA’s.
- Collect and review network utilization data for capacity and planning purposes
- Assist in developing, implementing, testing, and maintaining disaster recovery plans.
- Interface with vendors for procurement & maintenance of all IT infrastructures.
- Manage & troubleshoot network and Internet connectivity throughout the organization.
- Work closely with the fellow tech team members to provide end-user support and issue resolution.
- Maintain up-to-date knowledge of emerging tools and technologies.
- Research, evaluate and recommend technologies to support business requirements.
- Rigorously create and maintain documentation for all processes and procedures.
- Collaborate with and support the work of other staff engaged in similar functions
- Attend and actively participate in weekly meetings.
- Coordinate with the rest of the MIS team to meet the team objectives.
- Provide emergency 24 x 7 on-call support on a rotating basis.
- Perform other duties as assigned.
Qualifications:
- Degree in Networking, Computer Science, Information Technology, or related work experience (relevant experience -field preferred –and education may be considered in lieu of a degree).
- Minimum 3-5 years of experience in Network Administration
- At least 3-5 years of experience working with networking equipment specifically, including maintenance and upgrades.
- Significant experience working with Linux and Windows servers and network monitoring tools.
- Strong knowledge of networking, including TCP/IP, Vlans, Ethernet, switching routing and routing protocols (BGP/OSPF), 802.1Q, and DNS.
- Strong technical aptitude and ability to research & solve complex issues independently.
- Willingness and ability to learn new skills and apply them as needed.
- Ability to effectively communicate issues and resolutions to all levels of the organization.
- Ability to maintain confidentiality with sensitive customer and internal information.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
