Essential Duties & Responsibilities
. Restock, rotate, and replace all in-room mini bar items according to par levels and established hotel procedures.
. Accurately post charges for consumed items in the property management system (PMS) in compliance with accounting and audit guidelines.
. Perform daily inventory counts of mini bar items; report any shortages, expirations, or discrepancies promptly.
. Ensure all food and beverage items are handled, stored, and rotated in compliance with California Health & Safety Codes and Los Angeles County Department of Public Health regulations.
. Maintain the cleanliness and organization of mini bar storage areas and guestroom refreshment centers.
. Service and replenish all coffee makers in guestroom.
. Report any maintenance issues, safety hazards, or guest concerns to the Housekeeping Manager immediately.
. Adhere to all safety protocols, including OSHA, Cal/OSHA, and hotel injury/illness prevention programs (IIPP).
. Comply with all union contract requirements, including scheduling, overtime, and rest/meal period entitlements.
. Provide courteous, professional, and discreet guest service at all times, respecting guest privacy and confidentiality.
. Perform other duties as assigned to support the Housekeeping and Rooms Division operations.
Requirements:
Qualifications
. Previous hotel experience in housekeeping, mini bar, or food & beverage operations preferred.
. Must be at least 21 years of age (required by California law to handle alcoholic beverages). Must be certified to serve alcohol by the California Responsible Beverage Service.
. Ability to lift, push, and pull up to 50 pounds and stand/walk for extended periods.
. Strong attention to detail and accuracy with inventory and posting charges.
. Excellent communication skills and ability to interact with guests and team members in a professional manner.
. Ability to work a flexible schedule, including weekends, holidays, and evenings, in accordance with union scheduling procedures.
. Must possess valid Food Handler's Card as required by Los Angeles County Department of Public Health.
Working Conditions
- This position involves working in guest rooms, storerooms, and service hallways. • Exposure to cleaning chemicals, refrigerated areas, and repetitive lifting is expected. • Must follow all hotel safety protocols and wear required Personal Protective Equipment (PPE).
$23.15
