The Department of Employment Services (DOES), Workforce Development Bureau, is seeking a highly skilled and experienced Program Analyst to support Special Programs, including Reemployment Services and Eligibility Assessment (RESEA) and Jobs for Veterans State Grants (JVSG), in alignment with U.S. Department of Labor standards. This senior-level role is responsible for analyzing program performance, drafting comprehensive reports, and translating federal guidance such as Training and Employment Guidance Letters (TEGLs) into clear, actionable standard operating procedures (SOPs). The incumbent will develop dashboards and data visualizations, track key performance indicators, and ensure data integrity across systems to support accurate, timely reporting.
This role also includes leading audit preparation efforts, conducting internal compliance reviews, identifying risks or gaps, and coordinating across teams to ensure alignment with federal and District requirements. A high-performing Program Analyst in this role will operate as both a strategic analyst and an effective program coordinator. In addition to advanced data analysis and reporting, the incumbent will manage project timelines, coordinate cross-functional initiatives, and ensure deliverables are completed on schedule and in compliance with program standards.
Duties and Responsibilities
Provides critical analyses and evaluations of actual or potential effectiveness of current and/or projected program activities. Provides technical assistance in the design, development and implementation of improved program designs/operations. Reviews and analyzes planning and operations activities of major program areas administered by the department. Conducts management surveys, audits, projects, etc., and provides advisory services to operating or management officials. Based upon the assessments made, it identifies actual or potential problem areas, trends, and/or areas of significant concern. Develops, recommends and implements policies for corrective actions, necessary to remedy deficiencies in program areas.
Conducts continuous review and analysis of current or proposed programs and related administrative and financial activities; determines, through comprehensive assessment, effective utilization of resources at program level; identifies program strengths and deficiencies; and recommends changes or corrective action relative to program design, policies, procedures, and operations.
Qualifications and Education
Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression
Licensures, Certifications, and other requirements
None
Work Conditions/Environment
The work is performed in a normal office setting.
Other Significant Facts
Tour of Duty: Monday-Friday 8:30 am- 5:00 pm or Varies
Operating Status: In-Person reporting, flexible and limited telework options available upon position eligibility and operational needs.
Promotion Potential: No known promotion potential
Duration of Appointment: Career Service – Term NTE 13-Months
Pay Plan, Series and Grade: CS-0301-13
Salary: $93,069-$119,916; Based on qualifications and funding
Collective Bargaining Unit (Union): This position is not covered by a Collective Bargaining Unit.
Position Designation: This position has been designated as Security sensitive therefore the incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability and as such, incumbents of this position shall be subject to criminal background checks, background investigations, and mandatory drug and alcohol testing, as applicable.
Residency Requirement: Applicants claiming “Residency Preference” will be required to maintain residency in the District of Columbia for a minimum of seven (7) years. Failure to do so may result in forfeiture of employment.
EEO Statement: The District of Columbia Government does not discriminate or retaliate in employment on the basis of race, color, religion, sex, pregnancy, gender identity and expression, national origin, family responsibilities, political affiliation, sexual orientation, marital status, homeless status, disability, genetic information, age, membership in an employee organization, participation in a legally protected activity, parental status, matriculation, personal appearance, credit information, status as a victim or family member of a victim of domestic violence, sexual offense, or stalking, military service, or other non-merit factor.
