Location: Snoice, Spring Valley, CA
Pay: $18.00/hr
Job Type: Part-time, non-exempt, hourly role
Reports To: Operations Manager / Store Management
Job Summary
At Snoice, we’re looking for a dependable, hands-on Store & Equipment Maintenance
Associate who takes pride in keeping things clean, functional, and well cared for.
This role helps keep our store and catering operations running by taking ownership of routine
maintenance, equipment deep cleaning, minor repairs, and preventive upkeep.
You don’t need to be a professional handyman or licensed tradesperson. We’re looking for
someone who is mechanically inclined, comfortable working with tools, good at troubleshooting,
and willing to learn how our equipment works.
The goal is simple: take care of our equipment and facilities so small problems are caught
early, equipment lasts longer, and our team can operate safely and efficiently.
About Snoice
Snoice began in 2015 as a small pop-up inside Kababayan Bakery in Spring Valley. Today,
we’re a locally owned dessert business serving Asian-inspired treats like shaved snow,
halo-halo, and boba tea.
We’ve proudly served San Diego for over 10 years and have been recognized as Best
Desserts in San Diego and CA Small Business of the Year. Everything we do is guided by
our values of Family, Community, Culture, Growth, and Desserts.
Our mission is simple:
With every scoop and sip, we unite families to celebrate our roots and build tomorrow’s
community, one memorable encounter at a time.
Who This Is For
This position is best for someone who enjoys working with their hands, solving problems, and
taking ownership of things that need attention.
As a Snoice Maintenance Associate, you will:
● Notice problems before they become bigger problems
● Take pride in keeping equipment exceptionally clean and well maintained
● Troubleshoot issues and look for practical solutions
● Work independently and complete tasks without constant supervision
● Follow maintenance schedules, manuals, and safety procedures
● Communicate clearly when something needs professional repair or additional support
We’re looking for someone who understands that good maintenance isn't just fixing things when
they break. It's consistently taking care of the equipment and space our team relies on every
day.
Key Responsibilities
Equipment Maintenance & Repair
● Perform routine preventive maintenance on store and catering equipment
● Troubleshoot and complete minor equipment repairs within your ability and training
● Inspect equipment for wear, damage, leaks, loose parts, or other potential issues
● Replace basic parts and components when appropriate
● Test equipment after maintenance or repairs to ensure proper operation
● Identify problems requiring professional or licensed repair and communicate them
promptly
Deep Cleaning & Equipment Care
● Perform scheduled deep cleaning of equipment beyond normal daily barista cleaning
● Disassemble and clean approved equipment components according to manufacturer
and Snoice procedures
● Remove buildup, grease, residue, and debris that can affect equipment performance
● Deep clean and maintain catering equipment between events
● Help keep maintenance, storage, and back-of-house areas organized
Preventive Maintenance & Accountability
● Follow weekly, monthly, quarterly, and other recurring maintenance schedules
● Maintain accurate maintenance and repair logs
● Document completed work, problems identified, and parts or repairs needed
● Monitor commonly used replacement parts and maintenance supplies
● Help create or improve maintenance procedures as equipment needs become better
understood
● Communicate recurring equipment problems or potential replacement needs to
management
Store & Catering Support
● Complete basic facility repairs and upkeep when appropriate
● Assist with maintaining shelving, fixtures, carts, tables, storage equipment, and other
operational items
● Maintain and inspect equipment used for catering and off-site events
● Help prepare equipment for safe transportation and use
● Respond to reasonable maintenance needs that affect store or catering operations
This role handles basic maintenance and repairs only. Electrical, gas, refrigeration,
HVAC, major plumbing, structural work, and other work requiring specialized training or
licensing will be handled by qualified professionals.
Requirements
● Dependable and able to work independently
● Strong attention to detail and cleanliness
● Comfortable using common hand tools
● Mechanically inclined and willing to troubleshoot problems
● Able to follow written instructions, equipment manuals, and maintenance procedures
● Good judgment about what you can safely repair versus what should be escalated
● Organized and able to track recurring maintenance responsibilities
● Able to communicate equipment issues clearly to management
● Able to perform physical tasks including standing, bending, reaching, lifting, carrying,
and working around equipment
● Willing to learn Snoice equipment and maintenance standards
● Previous maintenance, facilities, restaurant equipment, mechanical, construction, or
handyman experience is helpful but not required
What You’ll Get
We believe people do their best work when they feel respected, supported, and valued.
Pay & Benefits
● Competitive hourly pay based on experience and responsibilities
● 401(k) with employer match, if eligible
● Paid training
● Employee discounts, plus discounts for friends and family
● Referral bonuses
Flexible Part-Time Work
● Consistent recurring maintenance hours when possible
● Work that can often be completed outside peak store hours
● Additional hours may be available when maintenance projects or repairs arise
● Scheduling coordinated in advance whenever possible
Skills You’ll Build
● Hands-on equipment maintenance and troubleshooting
● Preventive maintenance and facilities management experience
● Greater familiarity with restaurant and commercial equipment
● Independent problem-solving and project ownership
● Documentation and maintenance planning
● Experience you can put on a resume and speak to in future interviews
A Healthy, Supportive Team Culture
● Respectful communication at all times
● No yelling, shaming, gossip, or toxic behavior
● Managers who listen and provide support when needed
● Clear expectations and ownership of responsibilities
● Recognition for strong, consistent work
If you show up, take ownership, care about your work, and treat others well, Snoice will invest in
you.
This Might Not Be a Good Fit If
● You need someone constantly reminding you what needs to be done
● You tend to wait until equipment breaks before addressing problems
● You dislike cleaning or detailed maintenance work
● You frequently leave projects partially completed
● You aren't comfortable troubleshooting unfamiliar problems
● You take shortcuts around safety procedures
● You attempt repairs beyond your knowledge instead of asking for help
● You’re looking for a role with a large number of guaranteed weekly hours
Application Questions
Please answer the following:
1. What experience do you have fixing, maintaining, assembling, or troubleshooting
equipment or other mechanical items?
2. Tell us about something you successfully diagnosed or repaired. How did you figure out
what was wrong?
3. How comfortable are you using basic hand or power tools?
4. How do you keep track of recurring tasks that only need to be completed weekly or
monthly?
5. If you were asked to repair something you weren't familiar with, what would you do?
Join Snoice and help us take better care of the equipment and spaces our team depends on
every day.
Snoice is an equal opportunity employer.
We value diversity and are committed to creating an inclusive environment for all team
members.
Job Type: Part-time
Pay: From $18.00 per hour
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
