Overview
We are seeking a dynamic and organized Front Desk Associate to be the welcoming face of our organization. In this role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a positive and professional experience. Your energetic approach and attention to detail will help maintain smooth office operations, foster excellent customer service, and support administrative functions vital to our success. This paid position offers an exciting opportunity to develop your office management skills while contributing to a vibrant team environment.
Duties
- Greet visitors and clients warmly, providing exceptional customer service and ensuring a positive first impression
- Manage multi-line phone systems efficiently, directing calls accurately and professionally using proper phone etiquette
- Handle data entry tasks with precision, including filing, record keeping, and updating databases using productivity software such as Microsoft Office and Google Workspace
- Maintain organized filing systems—both digital and physical—to ensure quick access to important documents
- Support calendar management by scheduling appointments, meetings, and coordinating events for staff or executives
- Assist with office management duties such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
- Provide administrative support including proofreading documents, managing correspondence, and supporting other clerical tasks as needed
Experience
- Prior office experience in a front desk or administrative role is preferred
- Demonstrated proficiency with computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
- Experience with multi-line phone systems and handling high-volume calls effectively
- Bilingual abilities are highly valued to serve diverse client needs
- Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
- Technical proficiency in data entry, filing systems, and basic bookkeeping (QuickBooks experience is a plus)
- Excellent customer service skills with a professional demeanor and effective phone etiquette
- Previous roles such as medical receptionist or dental receptionist are advantageous but not required
- Personal assistant or office management experience will be considered an asset
Join us as a Front Desk Associate where your enthusiasm for organization and customer support will make a meaningful impact every day. We’re committed to fostering an inclusive environment that values your skills and helps you grow professionally while ensuring our office runs seamlessly.
Pay: $12.00 - $15.00 per hour
Benefits:
- Employee assistance program
- Employee discount
- Life insurance
- Professional development assistance
Work Location: In person
