Location: Remote (Upstate New York / Western Pennsylvania)
Travel: Up to 75%
Salary: $55,000–$70,000 annually, plus performance-based incentives
About BloomNet
BloomNet, a division of 1-800-Flowers.com, Inc., is a leading provider of innovative products, services, and technology solutions for professional florists. We partner with floral businesses to help them grow, strengthen customer relationships, and operate more effectively in a competitive marketplace.
As part of the 1-800-Flowers.com, Inc. family of brands, BloomNet offers the resources of an established organization while maintaining a collaborative, relationship-focused culture. Our team is passionate about supporting our florist partners and helping them achieve long-term success.
About the Role
BloomNet is seeking a driven and relationship-focused Account Relationship Manager to manage and grow relationships with florist partners throughout Upstate New York and Western Pennsylvania, including the Pittsburgh market.
This is a remote, field-based Account Relationship Manager position that requires frequent travel throughout the assigned territory. You will serve as a trusted business advisor to your customers, helping florist partners identify opportunities to grow their businesses, maximize the value of BloomNet’s products and services, and build long-term partnerships.
The ideal candidate is an experienced outside sales or account management professional who enjoys building relationships, managing a geographic territory, and working independently in the field.
What You’ll Do
- Build and maintain strong, long-term relationships with florist partners throughout the assigned Upstate New York and Western Pennsylvania territory.
- Conduct regular in-person and virtual customer meetings to understand business needs, provide consultative solutions, and increase engagement with BloomNet products, services, and programs.
- Manage the full sales cycle, including prospecting, relationship development, consultative selling, negotiation, contract execution, and ongoing customer follow-up.
- Identify opportunities to grow existing accounts, increase customer retention, drive program adoption, and generate incremental revenue within the territory.
- Develop and execute an effective territory management strategy, including customer visits, travel planning, pipeline management, and structured follow-up.
- Utilize Salesforce to maintain accurate customer information, manage sales opportunities, document account activity, track performance, and maintain visibility into the sales pipeline.
- Partner with Marketing, Customer Service, Product, and other internal teams while representing BloomNet at customer visits, industry events, trade shows, and other market activities.
What We’re Looking For
- Bachelor’s degree or equivalent combination of education and relevant professional experience.
- 2–3 years of experience in outside sales, territory sales, account management, business development, or a similar customer-facing role.
- Demonstrated success meeting or exceeding sales goals, growing customer relationships, and identifying new business opportunities.
- Strong consultative selling, relationship-building, negotiation, presentation, and communication skills.
- Ability to independently manage a large geographic territory, prioritize customer needs, maintain consistent follow-up, and travel up to 75% of the time.
- Strong technical aptitude with proficiency in Microsoft Office Suite and experience using CRM platforms; Salesforce experience is strongly preferred.
- Bilingual Spanish skills are strongly preferred, along with a valid driver’s license and reliable transportation.
Why Join BloomNet?
At BloomNet, you’ll have the opportunity to build meaningful relationships with independent business owners while helping them grow their businesses through innovative products, services, and solutions.
You’ll join a collaborative, team-oriented organization where you can take ownership of your territory, make a direct impact on customer success and revenue growth, and build your career within the 1-800-Flowers.com, Inc. family of brands.
Compensation
The expected salary range for this position is $55,000–$70,000 annually, plus performance-based incentives. Actual compensation may vary based on experience, qualifications, geographic location, and other job-related factors.
This is a remote, field-based position requiring up to 75% travel throughout Upstate New York and Western Pennsylvania. Candidates must reside within or near the assigned territory and have reliable transportation.
#INDCORP
Pay: $55,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Travel reimbursement
- Vision insurance
Education:
Experience:
- Account management: 2 years (Required)
Willingness to travel:
Work Location: On the road
