About Waggles
Waggles Puppy Boutique is one of Georgia's premier puppy boutiques. We help families find the perfect puppy through education, exceptional customer service, and outstanding puppy care.
We're looking for a hands-on leader who can build a winning team, drive sales, maintain the highest standards of puppy care, and operate the store as if it were their own business. We engaged a sales coaching company and a great marketing company to help with the store awareness and bring pet lovers in.
If you're looking for a job where you simply make the schedule and unlock the doors each morning, this isn't it.
If you're passionate about leadership, accountability, customer experience, and developing people, we'd love to meet you.
What You'll Be Responsible For Leadership
- Lead, coach, and develop the sales team.
- Hold employees accountable every day.
- Conduct daily team meetings.
- Hire, train, and onboard new employees.
- Create schedules that maximize performance.
- Continue a culture of accountability and excellence.
Sales
- Meet and exceed monthly sales goals.
- Coach employees to improve closing percentages.
- Ensure every lead receives timely follow-up.
- Review KPIs daily.
- Improve reservations and conversions.
- Handle customer concerns professionally.
Puppy Care
- Ensure every puppy receives exceptional care.
- Maintain strict cleaning and sanitation standards.
- Monitor puppy health throughout the day.
- Coordinate with veterinarians when needed.
- Ensure all health protocols are followed.
Operations
- Keep the boutique spotless at all times.
- Manage inventory.
- Ensure social media content is created daily.
- Drive Google Reviews and customer engagement.
- Complete opening and closing inspections.
- Make sure every task gets completed—not just assigned.
The Right Person
You love leading people.
You enjoy coaching others to succeed.
You believe details matter.
You don't wait for someone else to solve problems.
You thrive under accountability.
You understand that great customer service creates great sales.
You believe clean stores, healthy puppies, and happy employees don't happen by accident.
Qualifications
- 3+ years of management experience
- Proven sales leadership
- Experience coaching employees
- Strong communication skills
- Organized and detail-oriented
- Weekend availability
- Comfortable working with puppies
Restaurant, hospitality, veterinary, luxury retail or specialty sales experience is a plus.
Compensation
- Competitive salary
- Monthly performance bonus- 2% of total sales.
- Employee discounts
- Paid vacation
- Career growth
- Paid training
Before You Apply
This is not a desk job.
This is a leadership role where you'll be expected to lead by example, coach your team, solve problems, and maintain high standards every single day.
If you're looking for a place where your effort directly impacts the success of the business, we'd love to hear from you.
Pay: From $42,500.00 per year
Benefits:
- Employee discount
- Paid time off
Application Question(s):
- Are you comfortable cleaning puppy suites, feeding puppies, and handling occasional accidents?
- Are you available to work Saturdays and Sundays?
- Have you ever been responsible for sales goals or KPIs? Please explain.
- Describe your management style in three words.
- How many employees have you directly managed?
Ability to Commute:
- Duluth, GA 30096 (Required)
Work Location: In person
