Location: Albany, NY Reports To: Unit Coordinator, Association Management
Capitol Hill Management Services (CHMS) is a full-service association management company serving nonprofit and membership-based organizations nationwide. Our team partners with professional societies, trade associations, and nonprofit organizations to provide strategic leadership, governance support, membership services, meeting management, communications, and operational excellence.
We are seeking an organized, client-focused professional to join our Association Management team as an Association Manager.
The Association Manager serves as the primary point of contact for several association clients, working closely with volunteer leaders, board members, committees, and internal CHMS departments to ensure exceptional service delivery. This role is ideal for someone who enjoys relationship management, project coordination, event planning, and furthering the organizations’ mission and goals. This person finds purpose in supporting organizations that make a difference.
Serve as the primary liaison for assigned association clients
Build strong relationships with volunteer board members and committee leaders
Coordinate governance activities, including board and committee meetings
Support membership recruitment, retention, and engagement initiatives
Collaborate with Meeting Planning, Marketing & Communications, and Finance teams to deliver client services
Assist with conference, meeting, and event planning and execution
Manage timelines, projects, and client deliverables
Draft and review communications, reports, agendas, and meeting materials
Monitor client priorities and proactively identify opportunities for improvement
Bachelor’s degree preferred
Minimum of 3 years of association management, nonprofit management, or related experience
Strong written and verbal communication skills
Exceptional organizational and project management abilities
Ability to manage multiple clients and competing priorities simultaneously
Customer-service mindset with strong relationship-building skills
Proficiency with Microsoft Office Suite and database/AMS platforms
Experience working with volunteer leaders and boards is preferred
Collaborative and supportive team environment with an energetic, positive approach to our work.
Opportunity to work with a variety of nonprofit and professional organizations, making a big impact on their success.
Professional development and growth opportunities
Hybrid work environment
Meaningful work that supports mission-driven organizations
PHYSICAL REQUIREMENTS
Some travel is required for client meetings, conferences, and events.
Be able to load, transport, and set up conference and other events.
SALARY
$50,000-$80,000, based on experience
To apply, please send your cover letter and resume to: [email protected]
