The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2025 Employee Benefits | Staff and Management Team Members
- Prepare and send monthly vacancy reports; follow up with internal stakeholders and clients to ensure timely submission, approval, and accurate records.
- Maintain and manage client vacancy and billing records in internal systems (e.g., Quickbase or similar platforms), troubleshooting issues and improving data accuracy to support financial reporting.
- Draft and distribute client correspondence related to union rate increases, contract updates, and financial approvals (e.g., March & August rate adjustments).
- Partner closely with Operations Managers to ensure accurate billing for services rendered and to resolve invoice discrepancies or client inquiries.
- Communicate regularly with clients to research, track, and resolve billing variances, credits, and rebills in a timely manner.
- Collaborate with Payroll to reconcile payroll‑related billing issues and ensure alignment between labor costs and invoicing.
- Review and approve monthly draft invoices, validating labor hours, rates, and contract terms to ensure billing accuracy prior to final submission.
- Process financial administrative requests including credits, rebills, job closures, new job setups, and Certificate of Insurance (COI) renewals or new COI submissions.
- Track and manage Daily Break Exceptions, including pre‑filling exception forms, coordinating manager signatures, and ensuring timely documentation submission to prevent compliance penalties.
- Maintain organized financial and operational records, ensuring audit readiness and adherence to company policies.
- Provide general administrative support and assist with special projects related to financial operations, reporting, and process improvements as assigned by management.
Administrative & Operational Support
- Support day‑to‑day administrative functions for Janitorial Operations, with an emphasis on financial accuracy and documentation.
- Prepare correspondence, reports, spreadsheets, and supporting documentation for operational and financial reviews.
- Assist leadership with tracking key financial deliverables and operational deadlines.
Communication & Coordination
- Serve as a liaison between Operations, Finance, Payroll, and external clients to ensure clear communication and timely issue resolution.
- Build strong working relationships with internal teams to support accurate billing and efficient workflows.
- Identify opportunities to improve administrative and financial processes, reporting accuracy, and system efficiencies.
- Support implementation of process updates and standardized procedures across accounts when needed.
- Perform additional administrative or financial support duties as assigned to meet evolving operational needs.
Education
- High School Diploma or GED required; college coursework or degree preferred.
Experience
- 1–3 years of administrative experience, preferably in operations, finance, billing, payroll, or client support.
- Experience supporting field operations, facilities services, or contract‑based environments is a plus.
Skills & Competencies
- Strong attention to detail with high accuracy in financial documentation.
- Proficient in Microsoft Excel and data tracking systems; experience with financial or operational databases preferred.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities, meet deadlines, and follow up independently.
- Collaborative mindset with the ability to work across departments.
Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply
MOS Army: 51L; MOS AF: 3E131; MOS USCG: 1701; MOS USN: 3E1X1; MOS USSF: H190; MOS USMC: 1161
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.
