Lifecycle Solutions Director
Location: Euless, TX
Who You Are
You are a commercially driven, relationship-focused sales professional who thrives on helping businesses solve complex technology challenges. You're motivated by building long-term partnerships, identifying new opportunities, and delivering solutions that create real value for your customers rather than simply closing deals.
You enjoy meeting new people, understanding how organizations operate, and uncovering opportunities where Mender's IT Asset Disposition (ITAD) and IT Services can make a measurable impact. You ask thoughtful questions, listen carefully, and tailor your approach to each customer's unique needs.
You are proactive, resilient, and highly organized, taking ownership of your sales pipeline while maintaining a strong focus on the customer experience. Whether you're prospecting for new clients, growing existing accounts, or collaborating with internal teams, you consistently demonstrate professionalism, integrity, and a consultative approach.
Above all, you're someone who enjoys winning as part of a team. You celebrate success, embrace continuous learning, and are always looking for ways to strengthen relationships, improve performance, and contribute to Mender's long-term growth.
Who We Are
At Mender, we help organizations maximize the value of retired technology through industry-leading IT Asset Disposition (ITAD), Data Center Decommissioning, and technology lifecycle services.
Our customers trust us because we believe in doing business the right way. We value honesty, transparency, innovation, and treating people with respect.
Everything we do is guided by our core values:
- No Drama
- Honesty & Transparency
- Humanity
- Innovation
As we continue to grow, we're looking for people who share those values and want to build something exceptional.
The Opportunity
As a Sales Representative / Lifecycle Solutions Director, you will play a key role in driving Mender's continued growth by developing new business opportunities and expanding relationships with organizations seeking secure, sustainable, and cost-effective IT lifecycle solutions. This role exists to help customers maximize the value of their technology assets through Mender's IT Asset Disposition (ITAD) and IT Services portfolio.
Working closely with prospective and existing customers, you'll take a consultative approach to understanding business challenges and designing solutions that meet both business and operational objectives. You'll collaborate with internal operations, technical, and customer success teams to ensure every engagement delivers an exceptional customer experience from the initial conversation through successful delivery.
During your first year, you'll establish yourself as a trusted advisor to your customers, build a healthy and sustainable sales pipeline, secure new business opportunities, and make a meaningful contribution to revenue growth. Your ability to develop long-term partnerships and identify opportunities for account expansion will play an important role in supporting Mender's long-term success.
What You'll Be Doing
- Own the full sales cycle, from prospecting and qualification through proposal, negotiation, and contract close.
- Develop new business opportunities across IT Asset Disposition (ITAD), IT Services, and broader IT lifecycle solutions.
- Build and maintain strong relationships with key decision-makers across prospective and existing customer accounts.
- Identify customer challenges and develop tailored, consultative solutions that deliver measurable business value.
- Manage and grow a healthy sales pipeline while maintaining accurate forecasts and CRM records.
- Collaborate with operations and technical teams to develop customer proposals and ensure successful solution delivery.
- Generate new business through networking, outbound prospecting, referrals, marketing campaigns, and industry events.
- Identify opportunities to cross-sell and upsell additional Mender services within existing customer accounts.
- Prepare and deliver compelling sales presentations, proposals, and contract negotiations.
- Stay informed on industry trends, competitor activity, and emerging customer needs to strengthen Mender's market position.
- Build long-term customer relationships that drive repeat business and strategic partnerships.
- Consistently meet or exceed sales, revenue, and customer growth targets.
What We're Looking For
Required
- 3+ years of experience in B2B sales, business development, account management, or solution sales.
- Proven experience developing new business and managing the full sales cycle from prospecting through close.
- Strong track record of consistently achieving or exceeding sales targets.
- Experience selling technology services, managed services, IT solutions, or related B2B services.
- Excellent communication, presentation, and relationship-building skills.
- Strong business acumen with the ability to identify customer challenges and develop value-driven solutions.
- Experience managing multiple sales opportunities while maintaining an organized sales pipeline.
- Strong negotiation and influencing skills with the ability to engage stakeholders at multiple levels.
- Experience using CRM platforms to manage opportunities, forecasting, and customer relationships.
- Highly self-motivated with excellent organizational and time management skills.
- Ability to collaborate effectively with operations, technical, and customer success teams.
Nice to Have
- Experience selling IT Asset Disposition (ITAD), managed IT services, or technology lifecycle solutions.
- An existing network of contacts within enterprise, public sector, education, or commercial technology organizations.
- Experience selling recurring managed services or subscription-based solutions.
- Knowledge of IT hardware, infrastructure, cloud services, or end-user computing.
- Experience working within a fast-growing technology or managed services organization.
- Familiarity with sustainability, the circular economy, or responsible technology disposal initiatives.
- Experience responding to RFPs, proposals, or complex commercial opportunities.
- Experience negotiating larger enterprise contracts and multi-year agreements.
- Knowledge of CRM platforms such as HubSpot, Salesforce, or Microsoft Dynamics.
- Experience representing a company at industry events, networking functions, and trade shows.
- Relevant sales or business qualifications are considered a plus.
Why Join Mender?
Join Mender and be part of a team that is redefining how the world manages technology after its first life. We combine innovation, sustainability, and operational excellence to help organisations recover value, reduce waste, and build a more circular technology ecosystem. As we continue to grow, you’ll have the opportunity to make a real impact, work with passionate people, and help shape the future of IT asset lifecycle management.
What We Offer
- Compensation
- Competitive salary
- Bonus / Commission (where applicable)
- Benefits
- 401(k)
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Cell Phone Reimbursement
- Professional Development
- Flexible Working
Ready to Apply?
If you're excited by the opportunity to make a real impact, work with great people, and help build the future of Mender, we'd love to hear from you.
Apply today and let's start the conversation.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Ability to Commute:
- Euless, TX 76040 (Required)
Work Location: In person
