About Our Client
Our client is growing regional provider of HVAC, plumbing, and electrical installation, repair, and maintenance services in the greater Lancaster PA area that has a strong focus customer satisfaction and a strong team culture. We are seeking an In-Home Salesperson that is driven to achieve results and sees problems as opportunities and is committed to doing the right thing and serving the client in a moral and ethical way – we will help you unlock your potential
What You'll Do
- Develop profitable sales and acquire customers through our established sales and
- marketing program.
- Technical and sales training/support provided to give you every chance to prosper.
- Make recommendations to the customer regarding the different options they have to
- resolve their wants and needs.
- Identify new business opportunities by performing direct sales activities and provide
- support to the administrative personnel as requested.
- Communicate proper operation and owner’s maintenance of the installed equipment to
- the consumer.
- Answer related questions as to operation, features, and functions to the homeowner.
- Perform required documentation for each installation, have client sign necessary
- paperwork and collect payments.
- Develop leads through networking, data mining (from existing client records), and
- referral generation from previous clients.
- Perform customer service orientations.
- Increase revenue from established customers and generate additional revenue from new
- customers by using proper sales techniques, problem solving skills and account
- management.
- Develop estimates for projects sold as this will become the budget for the job.
- Perform “Whole House Diagnostics” to accurately size and design HVAC and plumbing
- systems and equipment.
- Follow-up on all leads, proposal, and potential sales until closed or lost.
- Update the Customer Relationship Management (CRM) system for each interaction.
- Determine customer satisfaction with follow up on all installation/services sold.
- Have a good working knowledge of our products and services being offered and this
- may require additional study and training both on and off site.
- Become knowledgeable of various municipality plan requirements, permit requirements
- and submittal processes.
- Communicate with Field Installation Supervisor throughout each project to assure
- proper, prompt completion of the job.
- Continuously improve knowledge of construction in general, and how Home Climates
- operates to benefit the customer.
- Communicate effectively with associates, superiors, vendors, and customers.
- Obtain customer referrals and web recommendations.
What We're Looking For
- 3 years professional experience in a customer facing role.
- Possess superior interpersonal skills.
- Able to read and interpret blueprints and technical drawings and specification.
- Able to accurately list/order materials and supplies for use on the job.
- Able to work under time and budgetary constraints and pressures Efficiently manage
- his/her time and schedules.
- Be computer literate to the extent necessary to fulfill this function.
- Have knowledge of Excel and Word and be able smart phones, email, and Outlook.
- Be capable of understanding client needs and favorably influencing their decision.
- Constantly be learning through training from suppliers, trade shows, seminars,
- independent study, and other employees.
- Clean, neat, professional appearance
Why Join?
- Competitive pay that grows with your skills.
- Health benefits, retirement plan, and paid time off.
- Ongoing training, mentorship, and a clear career path.
- Work in a company where integrity matters—no forced upselling, ever.
- Opportunity to serve customers across HVAC, plumbing, and water treatment.
- Be part of a growing team in New Holland and Manheim.
- Supportive, family-oriented culture where your career can thrive.
Ready to Grow?
If you're someone who takes pride in your work, cares about customers, and wants to build a future with a company that invests in you, we'd love to meet you. Apply today and take the next step in your career!
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience:
- In-home Sales: 3 years (Required)
- HVAC sales: 1 year (Required)
- service titan : 1 year (Required)
Work Location: In person
