JOB
The Concessions Workers will serve food to diners at counter or from a steam table; and perform other duties as assigned.
EXAMPLE OF DUTIES
- Process customer bills or payments.
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Clean food preparation areas, facilities, or equipment; tableware.
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Operate cash registers; kitchen tools and equipment to include popcorn machine, propane gas grill and concession equipment.
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Take customer orders.
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Balance receipts.
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Serve food and beverages.
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Cook foods.
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Prepare hot or cold beverages; and food.
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Package food or supplies.
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Practice food service health and sanitation procedures.
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Report potential hazards to supervisor.
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Verify age of customers purchasing alcohol products and writing checks using photo identification.
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Maintain uniform and nametag per required guidelines.
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Assist with complete start-up and closing procedures.
KNOWLEDGE, SKILLS AND ABILITIES:
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Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
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Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
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Active Listening and Comprehension - Listening to others, not interrupting, asking good questions, and understanding what people are saying.
SUPPLEMENTAL INFORMATION
FLSA STATUS: Non-exempt
SUPERVISORY STATUS: None
