Job description:
If you’re driven, take pride in your work and passionate about customer service, this may be the career for you!
We are seeking a Customer Care/Concierge Scheduler to join our team! You will work directly with our clients to determine their needs and help provide a great customer experience with our company.
Responsibilities:
-
Help identify what type of service our clients need
-
Answer questions our clients may have about their specific applications
-
Create a positive experience for our clients
-
Schedule our client’s appointments with our technicians
Qualifications:
-
Passionate about our clients having the best possible experience with our company
-
Professional, flexible and detail oriented
-
Solid verbal and written communication skills
-
Proficient in Microsoft Office products.
-
Exhibit accuracy & attention to detail
-
Hands-on problem solver & be able to make sound decisions
-
Have excellent judgment & maintain a high level of confidentiality
-
Be self-motivated yet a team player
-
Positive and upbeat personality
-
Multitasker
Job Type: Full-time
Benefits:
-
401(k)
-
401(k) matching
-
Dental insurance
-
Health insurance
-
Paid time off
-
Vision insurance