Department: Pediatrics
Reports To: Director of Pediatrics
Work Location: Onsite
Position Type: Part-Time
The Pediatric Care Coordinator & Triage Nurse plays a critical role in supporting pediatric providers by delivering safe, timely clinical triage services and coordinating patient care across the continuum. This position serves as a key liaison between providers, patients, families, and external care partners to ensure efficient communication, accurate documentation, and a high-quality patient experience.
This role is responsible for assessing patient symptoms via phone and electronic communication, coordinating follow-up care, managing clinical documentation workflows, and supporting continuity of care initiatives. By centralizing triage and coordination activities, this position enables providers to focus on direct patient care while ensuring patients and families receive timely clinical guidance and support.
Essential Functions & Responsibilities
Clinical Triage & Patient Communication
Ability to assess patient symptoms, apply clinical protocols, and exercise sound nursing judgment in a fast-paced environment.
Patient & Family Communication
Demonstrates empathy, professionalism, and clarity when communicating with parents and caregivers.
Ensures accuracy in documentation, patient records, and care coordination activities.
Organization & Follow-Through
Effectively manages multiple priorities while maintaining consistent follow-up on patient needs.
Works effectively with providers, clinical staff, and administrative teams to support coordinated patient care.
Takes ownership of responsibilities and demonstrates reliability in completing tasks accurately and timely.
This role is essential to ensuring safe, coordinated, and efficient pediatric care delivery. By centralizing triage and care coordination functions, the Pediatric Care Coordinator & Triage Nurse improves patient access, enhances provider efficiency, and supports a consistent, high-quality patient experience and overall operational excellence across Prestige Medical Group.
