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UNITED STATES DISTRICT COURT
DISTRICT OF HAWAII
VACANCY ANNOUNCEMENT
No. 2026-06
Position: Operations Support Clerk
Employment: Full-time, Excepted Service
Classification Level: Court Personnel System, CL 24-25
Table HI - Hawaii
Salary range CL-24: $50,699 - 82,405*
(Starting salary at the CL-24 level upon appointment/transfer. Promotion potential to the CL-25 level at a future date, dependent on performance and business needs of the office).
*Salary noted above based on 2026 pay tables and includes a 22.21% locality pay adjustment and an 8.64% non-taxable Cost of Living Allowance (COLA) for Hawaii, both of which are subject to change annually.
Position Location: Office of the Clerk
United States District Court
300 Ala Moana Boulevard, Room C-338
Honolulu, HI 96850
Closing Date: Position open until filled. Priority consideration for applicant packets received by 5:00 pm on Friday, July 31, 2026.
Are you interested in a position that supports the federal Judiciary’s mission of ensuring equal access under the law? Do you thrive in a team environment? The Clerk’s Office of the United States District Court for the District of Hawaii is a career-oriented organization focused on providing exceptional service to the court, members of the legal community, and the public. Whether launching or continuing a career in public service, the U.S. District Court is a great place to work with competitive salaries and benefits, a work schedule that promotes a work-life balance, access to a fitness center, and the opportunity to work with colleagues committed to fulfilling the important mission of administering justice in an efficient and effective manner. Currently, we are seeking applicants for a full-time Operations Support Clerk position.
The Operations Support Clerk is the initial contact with the Clerk’s Office for the public, litigants, and the bar. The Operations Support Clerk performs document intake, mail handling, filing, scanning, data entry, cashiering, and customer service functions within the Clerk’s Office under the direction of the Operations management staff. The position interacts extensively with the public, chambers and court staff, attorneys, and representatives of government agencies.
REPRESENTATIVE DUTIES:
- Receive and review incoming paper and electronic case documents to determine conformity with appropriate rules, practices and court procedures. Examine all pleadings to determine the jurisdiction of the court and accept those that conform to federal and local rules of practice. Process documents and route them to the appropriate location.
- Issue civil and criminal processes such as summonses, subpoenas, writs of garnishment and warrants. Certify court documents.
- Provide frontline customer service, answer and route incoming calls and provide procedural information to litigants, the public, chambers, and clerk’s office staff. Assist the public in use of computerized databases. Provide basic information to the public, bar and the court.
- Inform customers of required fees. Receive payments and issue receipts. Secure funds in cash register and balance cash drawer at the end of the day.
- Retrieve, sort, copy, scan, and process mail. Receive, file stamp, and route incoming documents. Respond to written correspondence, as needed.
- Open Cases in the Case Management/ Electronic Case Filing System (CM/ECF) upon receipt of initiating documents such as applications, complaints, information, or petitions. Assign case numbers and randomly assign judges to new cases.
- Scan, create PDF files, enter data, and upload documents into the CM/ECF system, including pleadings, complaints, motions, minutes, orders, and proceedings as necessary to maintain accuracy and completeness of the electronic case file. Ensure data quality of internal and external filers.
- Process new attorney CM/ECF registration forms by verifying an attorney’s authority to practice before the court; and assigning a CM/ECF login and password. Assist with attorney bar admission.
- Assist with duties related to the Central Violations Bureau (CVB), including preparing, distributing, and confirming the traffic calendar, rescheduling traffic court dates, and answering incoming CVB related phone calls.
- Prepare and ship records to the Federal Records Center and retrieve records when needed by the public, court staff, the Ninth Circuit Court of Appeals, and other agencies. Some lifting of boxes may be required.
- Perform other duties, as assigned.
SALARY AND QUALIFICATIONS:
Starting salary depends on qualifications, experience, and court budget. This position is graded under the Court Personnel System.
MINIMUM QUALIFICATIONS:
Applicant must be a high school graduate and have a minimum of two years of general experience, defined as progressively responsible clerical, office or other work experience that indicates the possession of, or the ability to acquire, the particular knowledge and skills needed to perform the duties of the position.
Applicant must also have one year of specialized experience, defined as progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involved the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation. Therefore, proficiency in Microsoft Word, Adobe Acrobat, Microsoft Excel, as well as other Windows-based applications is needed. Such specialized experience is commonly acquired when working in a law firm, legal counsel office, bank or credit firm, educational institution, social service organization, insurance company, real estate and title office, corporate
Educational Substitutions - Education above the high school level may be substituted for required general experience on a year for year basis, but not for specialized experience, which requires hands-on work experience as defined above.
Preferred Qualifications:
Preference will be given to individuals with a bachelor’s degree from an accredited college or university and/or direct work experience related to the processing of legal documents such as might be encountered in law firms, a court or related legal field, financial institutions, real estate offices or insurance companies.
Other Qualifications:
The Operations Support Clerk must be highly motivated, personable, dependable, adaptable, and able to remain calm under pressure. The successful candidate must communicate effectively (orally and in writing), function well both independently and in a team environment, and provide excellent customer service to a wide variety of people with tact and courtesy. Additionally, the qualified candidate must have strong organizational skills, including the ability to handle multiple assignments while dealing with frequent interruptions. The ability to maintain strict confidentiality, demonstrate sound ethics, and good judgment is a must. A professional demeanor and appearance appropriate for a court environment is required.
CONDITIONS OF EMPLOYMENT:
Applicants must be United States citizens or eligible to work in the United States. All application information is subject to verification. The selected candidate will be subject to a background check as a condition of employment, which includes an FBI fingerprint check, and will be hired provisionally pending successful completion of the background check. Unsatisfactory results may result in termination of employment. Court employees are required to adhere to the Code of Conduct for Federal Judicial Employees. This position is subject to mandatory electronic funds transfer for payroll direct deposit.
TOTAL REWARDS & WORK-LIFE BALANCE:
Salary: Depending on qualifications and experience, CL 24, Steps 1-61; Salary Range: $50,699 - $82,405.
Time off: 13 days of paid vacation the first three years, increasing with tenure thereafter, 13 sick days accrued per year, 14 paid holidays (including both federal and local holidays).
BENEFITS:
Federal Pension and optional employer-matching Thrift Savings Plan (similar to a 401K).
Choice of a variety of employer-subsidized federal health and insurance plans. Optional dental and vision insurance coverage.
Flexible spending account to pay out-of-pocket health and dependent care expenses with tax-free dollars.
Other Perks: Eligibility for Public Service Loan Forgiveness Program, public transit subsidy, reasonable work hours, potential for occasional telework, onsite cafeteria and gym.
See the United States Courts website for an overview of Federal Judiciary benefits.
APPLICATION PROCESS:
It is recommended that applications be submitted as soon as possible. To ensure consideration, promptly submit one of each of the following combined into a single pdf document:
(1) letter of interest;
(2) current resume;
(3) list of three professional references with current contact information; and
(4) completed and signed “AO 78, Application for Federal Judicial Branch Employment” (fillable form can be found under FORMS and “Miscellaneous”, at www.hid.uscourts.gov).
Applicant packets must be emailed to: [email protected] with the subject line, “VA 2026-06, Operations Support Clerk, (your name)"
Packets will not be considered complete unless all items have been received by Human Resources. The court will only communicate with those qualified applicants who will be invited for personal interviews and only applicants who are interviewed will receive a response regarding their application status. Interview and relocation expenses are not eligible to be reimbursed.
The U.S. District Court for the District of Hawaii reserves the right to modify or withdraw this vacancy announcement, to fill the position any time before the closing date, or to fill more than one position from this vacancy, any of which may occur without prior written or other notice. If a subsequent vacancy of the same position becomes available within a reasonable time of the original announcement, the Clerk of Court may choose to select a candidate from the original qualified applicant pool.
Equal Focused Employer. The Court encourages applications from all qualified individuals and seeks a diverse pool of applicants in terms of race, ethnicity, national origin, sex, gender identity and expression, sexual orientation, age, languages spoken, veteran’s status, disability, religion, and socio-economic circumstance. The court provides reasonable accommodation to applicants with disabilities. If you need reasonable accommodation for any part of the application or hiring process, please notify Human Resources at 808-541-1441. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
We value diversity, are committed to equity and inclusion, and support a workplace in which everyone is treated with dignity and respect.
Job Type: Full-time
Pay: $50,699.00 - $82,405.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Required)
Work Location: In person
