Job Summary
We are seeking a dynamic and detail-oriented Front Office Associate to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while managing a variety of administrative and clinical support tasks. Your proactive approach will facilitate smooth clinic operations, accurate documentation, and effective communication across departments. This position offers an exciting opportunity to contribute to high-quality patient care through exceptional front desk management, medical billing, and health information support.
Responsibilities
- Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in and check-out processes
- Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification.
- Schedule appointments
- Collect copayments
- Review medical records for completeness and accuracy; ensure compliance with HIPAA regulations and clinical confidentiality policies
- Answer multi-line phone systems with professionalism
- Assist with intake procedures for new patients; verify insurance benefits
- Ensure office supplies are stocked; manage front desk operations smoothly to uphold clinic efficiency
Join our team to make a meaningful difference by providing outstanding front office support that enhances patient experiences and promotes seamless clinic operations. We are committed to fostering a supportive work environment where your skills can thrive!
Pay: $17.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
