Housekeeping Supervisor
Location: New York, NY (Onsite)
Employment Type: Full-Time
Kith presents Kith Ivy, a new luxury members club concept that blends hospitality, wellness, sport, and lifestyle in the heart of New York City’s West Village. Founded by Ronnie Fieg, Kith Ivy offers a full-service club experience alongside a premium apparel and accessories brand.The club features best-in-class partnerships, including dining by Cafe Mogador, the first-ever East Coast tonic bar from Erewhon, and a luxury spa developed in collaboration with Giorgio Armani. Additional amenities include a state-of-the-art fitness center and rooftop padel courts created with Wilson Sporting Goods, delivering a truly elevated and immersive member experience.About the Role
About the Role
We are seeking a detail-driven Housekeeping Supervisor to help lead the housekeeping team at Kith Ivy. You will report to the Manager of Housekeeping & Facitilities. This role is responsible for ensuring all club spaces are maintained to the highest standards of cleanliness and presentation, coaching the team to perform at their best, and maintaining seamless coordination across departments.
What You Will Do:
Team Leadership & Scheduling
- Support the Manager in directing the daily work of housekeeping attendants across all assigned shifts and areas
- Monitor staff schedules to ensure appropriate coverage including peak periods, evenings, and weekends
- Conduct daily pre-shift briefings to communicate priorities, special events, VIP arrivals, and inspection results
- Provide real-time coaching, recognition, and corrective feedback to maintain team performance and morale
- Support recruitment, onboarding, and training of new housekeeping team members
Quality & Inspections
- Conduct thorough daily inspections of all club areas including spa suites, locker rooms, lounges, fitness areas, restrooms, corridors, and offices
- Ensure all areas consistently meet Kith Ivy luxury presentation and hygiene standards
- Identify and escalate maintenance issues, safety concerns, or equipment failures promptly
- Monitor adherence to cleaning procedures, chemical handling protocols, and OSHA standards across the team
Inventory & Operations
- Manage inventory of cleaning supplies, linens, guest amenities, and housekeeping equipment
- Coordinate with Housekeeping Manager and vendors to ensure adequate stock levels without overordering
- Track usage patterns and identify opportunities to improve efficiency without compromising quality
- Oversee the readiness and cleanliness of all housekeeping carts, closets, and back-of-house areas
Cross-Departmental Coordination
- Partner with Spa, Front Desk, F&B, and Events teams to coordinate housekeeping support for member events, VIP arrivals, and same-day room turns
- Communicate maintenance needs and facilities issues to the appropriate team in a timely manner
- Support a seamless and invisible member experience by ensuring housekeeping operations never disrupt club ambiance
Who You Are:
Requirements
- 2 to 4 years of housekeeping experience in a luxury hotel, spa, or private club environment
- At least 1 year in a supervisory, lead, or team coordination role
- Strong knowledge of cleaning procedures, chemical safety, and luxury presentation standards
- Excellent organizational skills with the ability to supervise a team across multiple areas simultaneously
- Professional, service-minded demeanor with strong communication skills
- Flexibility to work mornings, evenings, weekends, and holidays
- Facilities/Maintenance experience is a plus!
Compensation
$20 - $25 per hour.
Comprehensive benefits package including health insurance and additional perks.
Why Join Us
This is an opportunity to play a key role in shaping the experience of a luxury, members-only environment. You will be part of a team focused on delivering best-in-class hospitality, where attention to detail and pride in execution define the standard.
Pay: $20.00 - $25.00 per hour
Work Location: In person
