Overview
Dalan Real Estate (“Dalan”) is a vertically-integrated real estate investment and management firm leveraging its expertise and wide range of capabilities to identify opportunity, unlock value, and create growth. Dalan runs a growing residential and commercial portfolio of over $2 billion in assets with partners including KKR, Bain Capital, Hamilton Lane and RWN. For more information regarding Dalan, please visit www.dalanre.com.
Position: Porter
Dalan is excited to hire a Porter responsible for maintaining the cleanliness, appearance, and overall condition of a Class A multifamily residential building in Brooklyn.
The ideal candidate takes pride in the quality of their work, demonstrates a collaborative mindset, communicates proactively, and maintains strong organizational skills. This role reports directly to the Superintendent and General Manager (“GM”).
Responsibilities
· On a regular basis, reviews and ensures that common areas of the building, including hallways, lobbies, stairwells, elevators, amenity spaces, sidewalks, and exterior grounds, are maintained in a clean, safe, and presentable condition.
· Responsible for the daily cleaning and upkeep of the property, ensuring a first-class appearance for residents and visitors.
· Collects, sorts, and properly disposes of trash and recycling in accordance with building procedures and municipal regulations.
· Places trash and recycling out for collection and returns containers to designated storage areas following pickup.
· Conducts routine inspections of common areas and reports maintenance concerns, safety hazards, or building deficiencies to Management.
· Assists with apartment turnovers, including cleaning units, removing debris, preparing apartments for painting, and ensuring units are move-in ready.
· Assists with building maintenance tasks, work orders, and resident requests as directed by the Superintendent or Management.
· Maintains the cleanliness and organization of storage rooms, compactor rooms, mechanical rooms, and other back-of-house areas.
· Assists with snow removal, salting, and ice mitigation during inclement weather conditions.
· Meets with the Superintendent and/or GM on a regular basis to discuss concerns, priorities, and building operations matters.
· Notifies Management of any potential or present violations, safety concerns, leaks, damages, or related matters observed throughout the property.
· Assists with resident move-ins and move-outs and helps ensure building rules and procedures are followed.
· Maintains inventory of cleaning supplies and advises Management when replenishment is required.
· Provides excellent customer service and communication to all residents, guests, contractors, and vendors to enhance customer satisfaction.
· Assists with special projects, preventative maintenance efforts, and building-wide initiatives as directed by Management.
· Ensures all assigned tasks and work orders are completed in a timely, professional, and efficient manner.
· Assists in maintaining compliance with DOB, FDNY, HPD, and other applicable regulations through proper housekeeping and reporting of observed issues.
Qualifications
· Minimum 2 years of Porter, Custodian, Janitorial, or Building Maintenance experience, preferably in a residential real estate or property management environment.
· Customer service driven.
· Strong attention to detail and commitment to cleanliness.
· Innovative, with a desire for continual improvement and passion to be best in class.
· Ability to multitask and be well organized in a fast-paced environment.
· Excellent work ethic and reliability.
· Strong written and verbal communication skills.
· Ability to perform physical work, including lifting, carrying, cleaning, and standing for extended periods.
· Basic knowledge of building maintenance, cleaning equipment, and cleaning procedures.
· Good computer skills (Microsoft Word, Excel, work order systems, etc.) preferred.
Compensation/Benefits
· Prevailing wage salary and benefits package, commensurate with experience.
Dalan is an Equal Employment Opportunity Employer.
Pay: From $22.33 per hour
Benefits:
Work Location: In person