Connecticut GI, a division of GI alliance, is looking for a full-time experienced Insurance Collections Coordinator to join our Rocky Hill Care Center! We are the largest gastroenterology practice in the state of Connecticut with 30 Care Centers and still growing. Our employees are the foundation of our practice, and we pride ourselves on the fact that we have been named a TOP WORKPLACE 8 times! Our team of clinical and administrative support staff work collaboratively with our physicians and advanced practitioners to provide our patients with the most comprehensive and compassionate care. Here at CTGI our promise is to treat every patient as if they were a member of our own families, and we are looking for team members who also embody this vision!
A Short List Of Reasons Why You Should Work For CTGI
Duties/Responsibilities:
Research and resolve unpaid claims in established timeframe
Research and resolve claims found in all assigned workqueues in established timeframes
Research and resolve clearinghouse rejection/denials
Maintain current knowledge of covered and non-covered CPT and ICD 10 coding by using monthly payer bulletins and updates provided by Team Lead, Supervisor or Manager
Maintain, update and distribute insurance participation lists
Submit appeals as needed
Communicate issues with provider reps as needed
Maintain incoming mail and/or fax communications which includes reviewing, distributing and uploading as needed
Follow established policies, control processes, procedure and guidelines
Check email frequently throughout the day to ensure all communications are received
Other duties as assigned
Required Skills/Abilities:
Strong problem-solving skills
Possess strong computer skills, including proficiency in Excel
Demonstrate excellent oral and written communication skills in order to effectively communicate with patients, physicians, peers, insurance companies and pharmacy personnel
Have a broad knowledge of medical terminology
Have the ability to prioritize and multi-task and must be able to function in a fast paced, at times, stressful environment
Be able to function independently and as part of a team
Proficient in EPIC
Education and Experience:
Hours:
Monday – Friday
8:00am – 4:30pm
Pay: From $19.00 - $31.00 per hour, depending on experience
Work Location: Hybrid
Qualifications
- Excellent written and verbal communication skills
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Excellent customer service skills are required
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MS Office experience, particularly in MS Word and MS Excel
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Ability to type at least 30 wpm
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Prior appeals experience electronically and ability to obtain claim status
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Ability to multi-task and work in fast-paced environment.
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Detail-oriented
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Basic understanding of healthcare plans
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Be able to read and understand medical benefits
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Bilingual is a plus
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Medical terminology (CPT, ICD 10) knowledge
Education: High school diploma or equivalent
Experience: 2-4 years of prior insurance experience is preferred. Prior appeals experience electronically and ability to obtain claim status needed.
Requirements for Level I Status:
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Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision
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Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision
Additional Qualifications: N/A
Performance Requirements:
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Excellent communication skills, both written and verbal
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Proficient technical (computer) skills
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Ability to multi-task and prioritize
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Self-motivated with initiative
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Strong sense of ethics
GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.
Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.
NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.
No phone calls or agencies, please.
EEO/AA-M/F/disabled/protected veteran
