Portsmouth Music and Arts Center (PMAC) is seeking an organized and energetic individual to join our Admissions Team as Program Coordinator. The ideal candidate is self-motivated, detail-oriented, and possesses excellent communication and customer service skills. We are looking for someone who embraces creativity and thrives in a collaborative, fast-paced, mission-driven environment.
This is a hybrid role of 32–40 hours per week. Onboarding begins part-time in late Summer 2026, with the full schedule starting September 1, 2026. Candidates seeking a part-time schedule will also be considered.
Core Responsibilities
Reporting to the Director of Education, responsibilities include:
- Coordinate and maintain lesson schedules for a team of teaching artists
- Match students with appropriate instructors based on needs and availability
- Manage lesson registrations using scheduling and registration software (ASAP Connected/Vanco and Asana)
- Assist with ensemble registrations during designated registration periods
- Configure and maintain registration system settings in preparation for each enrollment period
- Provide administrative support to the tuition aid committee
- Provide ongoing support to faculty, students, families, and staff throughout the registration process
- Identify scheduling issues and escalate or recommend solutions to the Director of Education
- Manage assigned registration processes with oversight, following through to completion
- Participate in monthly staff meetings and annual faculty meetings
- Attend seasonal weeknight or weekend events, approximately 7–10 times per year (September–June)
Schedule & Work Environment
- Hybrid role: 2 afternoons per week on-site at our Islington St. location (until approximately 6:00 PM); remaining hours may be completed remotely
- Flexible weekly hours to accommodate fluctuating registration demands
- Occasional weeknight or weekend event attendance required (approx. 7–10 times per year, September–June)
- Qualifications & Skills
- High school diploma or equivalent required; bachelor's degree preferred
- Prior experience in a customer service role strongly preferred
- Experience working with a cultural nonprofit is a valuable asset
- Proficient in Google Workspace (Gmail, Google Calendar, Google Drive)
- Familiarity with Asana project management software, or ability to learn quickly
- Strong organizational skills and attention to detail
- Ability to work both independently and collaboratively in a hybrid environment
- Passion for music and visual arts, whether through personal practice, study, or enthusiastic support of the local arts community, is a plus
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Work Location: Hybrid remote in Portsmouth, NH 03801
