Boys & Girls Clubs of Northwest San Diego is seeking a detail-oriented, bilingual administrative professional who loves children as their next Oceanside Clubhouse Membership Clerk! If you have at least 3 years of administrative experience and speak both English and Spanish, we would love to hear from you!! ONLY Bilingual candidates are being considered at this time due to the Membership Clerk's daily interaction with parents who only speak Spanish.
The Membership Clerk at the Oceanside Clubhouse is a part-time role working in the afternoons (approximately 28 hours/week) Monday through Friday supporting the Clubhouse Manager. This role is a critical one as the Membership Clerk assists with the flow of people in and out of the front lobby of the Clubhouse, engaging with parents, along with a variety of other administrative responsibilities for the Oceanside Clubhouse. Can you imagine how fun it is to work at the Oceanside Clubhouse with our After School Programs, our Culinary Arts program, our Teen program, and our Real Options for Adults with Disabilities (ROADs) program? Not to mention having a soccer field behind the Clubhouse where the San Diego Strike Force practices!!
To learn more about our organization, please go to https://bgcgreatertogether.org/. For more details about the Membership Clerk role, see below Job Summary.
Job Summary:
The Membership Clerk is responsible for maintaining the front desk, providing quality customer service ensuring the safety of Club members and maintaining all membership functions including Traxs system entry and data maintenance, payment collection, processing and membership files. The Membership Clerk provides regular clerical and administrative support to the Oceanside Clubhouse Manager and members. Maintains schedules and calendars, answers telephones and maintains electronic and hard copy files. Responsible for providing a point of contact for walk in traffic, incoming telephone calls, granting access to the building, and supporting the highest level of customer service for members and visitors.
Major Duties and Responsibilities:
- Ensure the safety, security, and appearance of the front desk.
- Maintain program, transportation, and rental calendars, communicating with staff and members.
- Provide excellent customer service by handling inquiries and concerns courteously.
- Manage financial transactions, including processing payments and preparing end-of-day reports.
- Maintain organized electronic and hard copy filing systems.
- Accurately track member information and attendance data.
- Support administrative tasks, including correspondence and report preparation.
- Attend staff meetings and assist with special projects as needed.
Additional Summer Duties:
- Create and manage camp activities and registrations.
- Process payments and communicate with parents regarding camp details.
Qualifications:
- Education: High School Diploma or GED.
- Experience: Minimum of three years in a service or non-profit organization, focusing on administrative functions and customer service.
- Bilingual- Spanish/English.
- Skills: Proficient in MS Office; excellent communication and organizational skills; attention to detail.
Knowledge/Skills/Abilities:
- Strong interpersonal and relationship-building skills.
- Ability to work with diverse populations and maintain confidentiality.
- Must possess a valid driver’s license and be able to obtain CPR/First Aid certification.
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.
Boys & Girls Clubs of Northwest San Diego is an equal employment opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, or any other characteristic protected by law.
Job Type: Part-time
Pay: From $18.25 per hour
Benefits:
Application Question(s):
- Please provide us with the NAME and EMAIL ADDRESS of three professional references, not including your family.
- How do you prefer to communicate for your application- phone call, text, or email?
- Are you reliably and consistently be available to work Mondays, Tuesdays, Thursdays, and Fridays 1:00pm – 6:30 pm and Wednesdays 12:00 – 6:00 pm? MUST ANSWER TO BE CONSIDERED.
- Please briefly describe why you are interested in working for Boys & Girls Clubs of Northwest San Diego.
Experience:
- Administrative or Customer Service: 3 years (Required)
Language:
- English and Spanish (bilingual) (Required)
Work Location: In person
