Job Summary
We are seeking an energetic and dynamic General Manager to lead our restaurant operations with passion and precision. The ideal candidate will be responsible for overseeing all aspects of restaurant management, ensuring exceptional customer service, maintaining high standards of food quality and safety, and driving overall business success. This role requires a proactive leader who can motivate teams, optimize operational efficiency, and foster a welcoming environment that keeps guests coming back. The General Manager will play a pivotal role in managing staff, controlling costs, and ensuring compliance with health and safety regulations while delivering an outstanding dining experience.
Duties
- Lead daily restaurant operations, including food preparation, cooking, and service delivery to ensure smooth functioning during all shifts.
- Supervise and train staff on food handling, customer service, POS systems such as Aloha POS and Micros POS, and food safety protocols to uphold high standards.
- Manage inventory control processes to minimize waste and ensure the availability of ingredients and supplies for quick service and fine dining experiences.
- Oversee cash handling procedures, including shift cash reconciliation and secure deposit management.
- Implement staff training programs focused on hospitality management, culinary skills, food production, and team management to foster professional growth.
- Monitor restaurant performance metrics, manage budgeting efforts, and optimize operational costs while maintaining quality standards.
- Ensure compliance with health regulations, food safety standards, and sanitation procedures across all areas of the restaurant.
- Handle customer inquiries or complaints promptly to maintain high levels of customer satisfaction.
- Coordinate with kitchen management for food preparation processes including catering events or banquet services when applicable.
- Lead hiring efforts by interviewing candidates for various roles such as servers, cooks, baristas, or assistant managers to build a strong team.
Qualifications
- Proven experience in restaurant management with supervising experience in quick service & fast food restaurants or casual dining environments.
- Strong background in food industry operations including food preparation, cooking, food handling, and kitchen management.
- Familiarity with POS systems like Aloha POS and Micros POS; cash handling expertise required.
- Demonstrated leadership skills with experience in staff training & development, team management, and supervising diverse teams.
- Knowledge of food safety standards and best practices in hospitality management.
- Experience in budgeting, inventory control, food production, catering, bar operations or hotel experience is highly desirable.
- Excellent communication skills with the ability to motivate staff and deliver exceptional customer service.
- Ability to manage multiple priorities efficiently while maintaining attention to detail in a fast-paced environment. Join us as a General Manager to lead a vibrant team dedicated to delivering memorable dining experiences! We value energetic leaders who thrive on creating positive impacts within their teams and communities while ensuring operational excellence across all facets of restaurant management.
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
