Job Title: Office Secretary
Department: Administration
Reports To: General Manager
Summary:
The Office Secretary is responsible for providing administrative support to Sexton Auctioneers. This includes answering phone calls, scheduling appointments, preparing documents, bookkeeping functions, managing office supplies, and providing customer service. The ideal candidate will be organized, efficient, and have excellent customer service skills.
Responsibilities:
- Answer phone calls and redirect them to the appropriate person or department.
- Schedule equipment appointments and/or meetings, both in person and over the phone.
- Assist with pre and post-auction clerking and reporting.
- Carry out bookkeeping functions, conduct title and lien searches.
- Prepare and distribute correspondence, memos, and reports.
- File and update contact information for employees, customers, suppliers, and external partners.
- Develop and maintain a filing system.
- Order office supplies and track inventory levels.
- Make travel arrangements for employees.
- Document expenses and submit reports.
- Provide customer service to callers and visitors.
- Other duties as assigned.
Qualifications:
- 1-2 years of experience in an administrative or secretarial/office role.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to work independently and as part of a team.
- Excellent customer service skills.
- Attention to detail.
Benefits:
- Health Insurance
- Paid Vacation
- Opportunity to work in a fast-paced and dynamic environment.
- Chance to learn and grow in a professional setting.
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Application Question(s):
- Are you able to work full-time at our Pomona, Missouri auction yard?
- Do you have prior experience in sales, customer service, office administration, auctions, equipment, trucking, titles, or inventory coordination?
- How many years of customer service, sales support, or office experience do you have?
- Are you comfortable answering incoming calls from customers, buyers, sellers, and potential consignors?
- Are you comfortable using computers, email, spreadsheets, online systems, and customer tracking software?
- This position requires strong follow-up and organization. Are you comfortable keeping notes, tracking leads, and making sure nothing falls through the cracks?
- Have you ever worked with vehicle titles, equipment paperwork, invoices, bills of sale, lien releases, or similar documents?
- Are you comfortable talking to customers about auction items, payment, pickup, paperwork, and general auction questions?
- Are you comfortable working in a fast-paced office where priorities can change quickly around auction deadlines?
- Do you have any knowledge of construction equipment, trucks, trailers, farm equipment, vehicles, or online auctions?
Work Location: In person
