Company Overview
Hampton Farms is seeking a motivated and dependable Warehouse Team Lead to join its growing organization. The role involves supporting daily operations, maintaining quality and safety standards, collaborating with team members, and contributing to efficient production and customer satisfaction.
Job Overview
The Warehouse Team Lead is responsible for leading the daily operations of the warehouse while fostering a culture of safety, accountability, teamwork, and operational excellence. This position provides direct leadership to warehouse associates, coordinates shipping and receiving activities, maintains inventory accuracy, and drives continuous improvement initiatives that support customer satisfaction and business objectives.
This position serves as a key operational leader responsible for developing employees, improving warehouse performance, and building strong partnerships across multiple departments including Operations, Sales, Production, Quality, Inventory Control, Transportation, Customer Service, and Leadership.
This is not a traditional desk-based management position. The Warehouse Team Lead is expected to divide their time between the warehouse floor and the shipping office, providing hands-on operational leadership while completing the administrative responsibilities necessary to support a safe, efficient, and high-performing warehouse operation.
The successful candidate will maintain a visible presence throughout the operation, lead by example, hold employees accountable, communicate effectively across departments, and create a positive work environment where employees are motivated to perform at their highest level.
Leadership Expectations
The Warehouse Team Lead is a trusted leader who consistently demonstrates professionalism, dependability, and a commitment to operational excellence. This individual is expected to inspire confidence, lead by example, and create a work environment where employees are engaged, accountable, and motivated to succeed.
Dependability
- Demonstrates reliability, professionalism, and strong attendance.
- Follows through on commitments and consistently supports operational success.
- Serves as a dependable resource for employees and leadership.
Positive Leadership
- Maintains a positive attitude, professionalism, and composure at all times.
- Creates a work environment built on encouragement, teamwork, and mutual respect.
- Leads with integrity and promotes a culture where employees are motivated to succeed.
Accountability
- Holds themselves and their team accountable for safety, attendance, quality, productivity, and company expectations.
Addresses’ performance concerns professionally, respectfully, and consistently.
- Recognizes outstanding performance while coaching opportunities for improvement.
Change Leadership
- Embraces change and actively drive continuous improvement.
- Encourages employees to identify opportunities to improve warehouse operations.
- Supports organizational initiatives with a positive, solution-focused mindset.
Adaptability
- Demonstrates flexibility in responding to changing priorities and operational demands.
- Manages multiple responsibilities while maintaining organization and productivity.
- Remains calm, professional, and focused under pressure.
Communication
- Communicates professionally and respectfully with employees at every level of the organization.
- Builds positive working relationships across Warehouse Operations, Production, Sales, Quality, Inventory Control, Transportation, Customer Service, Maintenance, and Leadership.
- Shares operational information accurately and in a timely manner.
- Promotes collaboration between departments to achieve company goals and deliver exceptional customer service.
Customer & Operational Focus
- Understands that every warehouse activity directly impacts on the customer’s experience.
- Makes decisions that improve safety, quality, efficiency, and service.
- Continuously seeks opportunities to improve operational performance.
Hands-On Leadership Expectations
The Warehouse Team Lead is expected to maintain a strong and visible presence throughout both the warehouse and the shipping office. This is a working leadership position that balances daily operational leadership with the administrative responsibilities necessary to support warehouse performance.
While administrative responsibilities are an important part of the position, most of the leader’s time should be spent actively engaged on the warehouse floor—leading employees, monitoring operations, providing coaching, solving problems, and ensuring work is completed safely, accurately, and efficiently.
The Warehouse Team Lead will:
- Maintain a visible presence on both the warehouse floor and within the shipping office throughout each workday.
- Spend most of the workday actively supporting warehouse operations while completing required administrative responsibilities.
- Lead from the warehouse floor by working alongside team members during picking, packing, shipping, receiving, replenishment, inventory control, and other operational activities when needed.
- Monitor workflow in real time and provide immediate coaching, direction, and support to employees.
- Complete administrative responsibilities including scheduling, warehouse documentation, inventory transactions, shipping documentation, reporting, email communication, and warehouse management system updates.
- Review operational metrics and use data to improve productivity, quality, safety, and customer service.
- Maintain effective communication with Sales, Production, Quality, Transportation, Inventory Control, Customer Service, Maintenance, and Leadership.
- Remain approachable, accessible, and engaged with employees throughout each shift.
- Balance warehouse leadership and administrative responsibilities without sacrificing operational visibility or employee support.
- Lead by example through professionalism, accountability, integrity, teamwork, and a strong sense of urgency.
Essential Responsibilities
Leadership & Employee Development
- Lead, coach, mentor, and develop warehouse associates.
- Conduct daily startup meetings covering safety, operational priorities, and performance expectations.
- Build a culture of accountability, teamwork, professionalism, and continuous improvement.
- Train and onboard new employees.
- Conduct performance observations, coaching sessions, and evaluations.
- Administer corrective actions when appropriate.
- Recognize employee accomplishments and encourage professional growth.
- Maintain fair, respectful, and consistent leadership practices.
Warehouse Operations
- Oversee daily warehouse operations including picking, packing, shipping, receiving, replenishment, inventory movement, and warehouse organization.
- Ensure customer orders are processed accurately and shipped on time.
- Balance labor assignments to maximize efficiency and productivity.
- Monitor workflow and adjust priorities based on operational needs.
- Ensure staging areas remain organized and shipment ready.
- Support warehouse management system transactions and maintain accurate inventory records.
- Coordinate resources to meet customer demand and operational objectives.
Inventory Management
- Maintain high inventory accuracy.
- Perform routine cycle counts and inventory audits.
- Investigate and resolve inventory discrepancies.
- Ensure warehouse locations are properly labeled and organized.
- Enforce FIFO inventory practices where applicable.
- Monitor damaged, expired, and obsolete inventory.
- Maintain organized storage locations that support efficiency and accuracy.
Shipping & Receiving
- Coordinate inbound and outbound freight activities.
- Verify shipping and receiving documentation.
- Ensure shipments meet customer and carrier requirements.
- Work closely with transportation providers and internal departments.
- Support efficient dock scheduling and warehouse flow.
- Maintain shipment quality and loading standards.
Safety & Compliance
- Promote a zero-incident safety culture.
- Ensure compliance with OSHA regulations and company policies.
- Verify forklift inspections are completed before equipment operation.
- Conduct warehouse safety inspections.
- Investigate incidents and implement corrective actions.
- Maintain excellent housekeeping and 5S standards.
Continuous Improvement
- Identify opportunities to improve warehouse efficiency and productivity.
- Reduce shipping errors and inventory discrepancies.
- Develop and maintain Standard Operating Procedures (SOPs).
- Participate in Lean and continuous improvement initiatives.
- Recommend process improvements that enhance operational performance and customer service.
Key Performance Indicators (KPIs)
Performance will be measured through:
- Inventory Accuracy
- Order Picking Accuracy
- Shipping Accuracy
- On-Time Shipping Performance
- Warehouse Productivity
- Labor Efficiency
- Safety Performance
- Employee Attendance
- Employee Development
- Quality Metrics
- Housekeeping / 5S Compliance
- Cycle Count Completion
- Customer Satisfaction
Required Qualifications
- High School Diploma or GED required.
- Minimum of 3–5 years of warehouse, distribution, manufacturing, or logistics experience.
- Minimum of 2 years of leadership, supervisory, or team lead experience.
- Demonstrated ability to lead teams in a fast-paced warehouse environment.
- Experience with inventory control and warehouse management systems (NetSuite experience preferred).
- Forklift certification or ability to obtain certification.
- Strong communication, organization, and problem-solving skills.
- Working knowledge of Microsoft Office (Excel, Outlook, and Word).
- Ability to prioritize multiple responsibilities while maintaining attention to detail.
- Ability to work flexible hours as business needs require.
- Demonstrated hands-on leadership with high standards for safety, productivity, teamwork, and accountability.
Preferred Qualifications
- Experience in food manufacturing, distribution, or consumer packaged goods (CPG).
- Experience leading Lean or continuous improvement initiatives.
- Knowledge of warehouse safety regulations and OSHA compliance.
- Experience using NetSuite or similar Warehouse Management Systems.
- Experience managing warehouse performance metrics and KPIs.
Physical Requirements
- Frequently stand and walk for extended periods.
- Lift up to 50 pounds regularly.
- Operate forklifts, pallet jacks, and other warehouse equipment.
- Bend, squat, climb, reach, and twist throughout the workday.
- Work in varying warehouse temperatures, including cooler storage environments.
- Occasionally work overtime, weekends, or adjusted schedules as business needs require.
Leadership Competencies
The successful Warehouse Team Lead consistently demonstrates:
- Integrity
- Dependability
- Accountability
- Positive Attitude
- Professionalism
- Strong Communication
- Team Leadership
- Coaching & Employee Development
- Adaptability
- Decision Making
- Conflict Resolution
- Customer Focus
- Operational Excellence
- Continuous Improvement
- Sense of Urgency
- Attention to Detail
Success Profile
A successful Warehouse Team Lead will:
- Lead by example every day through a visible, hands-on leadership style.
- Create a safe, organized, and efficient warehouse operation.
- Build a team culture founded on accountability, trust, professionalism, and respect.
- Develop employees through coaching, recognition, and consistent leadership.
- Drive inventory accuracy, shipping excellence, and operational efficiency.
- Promote positive communication across all departments.
- Support continuous improvement while delivering exceptional customer service.
- Inspire employees through actions rather than words and consistently raise the standard for warehouse performance.
Equal Employment Opportunity
The company is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are based on qualifications, merit, business needs, and the ability to perform the essential functions of the position.
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Retirement plan
- Vision insurance
Work Location: In person
