The Armory | Columbus, OH
Full-Time | Starting at 6:30 AM | 24/7 Facility
The Armory is looking for a hands-on, highly accountable Gym Manager to take ownership of the day-to-day operation of our 24/7 facility.
This is not a sit-behind-the-desk management position. We are looking for someone who sees what needs to be done and does it without needing to be told or micromanaged.
The right person will be responsible for making sure the gym is staffed, clean, organized, functioning properly, and delivering a consistently high-quality experience for our members, every day.
What You'll Be Responsible For
Front Desk Team Management
- Hire, train, onboard, and manage our front desk team
- Create and maintain a reliable 24/7 front desk schedule
- Ensure every shift is properly staffed
- Find coverage when employees call off and step in personally when necessary
- Hold employees accountable for completing their assigned responsibilities
- Address performance issues quickly and directly
- Set clear expectations and make sure they are followed
- Build a front desk team that is professional, dependable, and member-focused
Facility Management
- Be the first point of operational oversight each morning, starting at 6:30 AM
- Walk the entire facility every morning and throughout the day
- Identify issues before they become problems
- Make sure equipment, bathrooms, locker rooms, common areas, and member spaces are clean, organized, stocked, and functioning properly
- Coordinate repairs and maintenance when something needs attention
- Follow up to make sure issues actually get resolved
- Maintain a high standard for the appearance and condition of the facility
- Continuously assess the member experience and look for ways to improve it
Leadership & Accountability
- Lead by example and set the standard for the team
- Anticipate what needs to be done rather than waiting for direction
- Follow through on tasks and make sure others follow through as well
- Be comfortable having difficult conversations when expectations aren't being met
- Address problems instead of avoiding them
- Create a culture where everyone understands their responsibilities and is held accountable for them
- Communicate issues proactively to leadership
The Person We're Looking For
We are looking for someone who is:
- Extremely dependable
- Self-motivated and proactive
- Comfortable working independently
- Highly organized and detail-oriented
- A strong communicator
- Comfortable holding people accountable
- Not conflict-avoidant
- Willing to have difficult conversations when necessary
- Able to make decisions without constantly asking for direction
- Someone who notices things others miss
- Someone who takes ownership rather than saying, "That's not my job"
- Comfortable jumping in and doing whatever is needed to keep the facility running
- Able to remain calm and solution-oriented when staffing or operational problems arise
- Passionate about creating an exceptional gym environment
This Role Is a Great Fit If...
You are the type of person who walks into a facility and immediately notices:
"That needs cleaned."
"That equipment needs to be fixed."
"We're missing coverage Thursday night."
"That employee isn't doing what they're supposed to be doing."
"We need to address this before it becomes a bigger problem."
And instead of waiting for someone else to handle it, you take ownership and get it done.
Schedule
This is a full-time position with an expected start time of 6:30 AM.
Because The Armory operates 24 hours a day, 7 days a week, this position requires flexibility and a willingness to occasionally adjust your schedule or cover a shift when staffing needs arise.
The Gym Manager is ultimately responsible for ensuring the front desk schedule is fully covered.
Why Join The Armory?
The Armory is a unique training, performance, recovery, and medical facility focused on helping people perform at their best.
We're looking for someone who wants to be a key part of building an exceptional environment — not someone who simply wants to manage a schedule.
If you are a hands-on leader, naturally proactive, comfortable holding people accountable, and take pride in running a facility at a high standard, we'd love to hear from you.
- Apply today and tell us why you would be a great fit for The Armory.
Pay: $50,000.00 - $65,000.00 per year
Experience:
- Management: 1 year (Preferred)
Work Location: In person
