Welcome to Level5 Hospitality! We are a team of diverse experts that came together to create a powerhouse in the hotel management space. This L5 lifestyle encompasses our values, ethics, mindset, and integrity. Our lifestyle drives performance to be a world class hospitality partner. We are high touch, results driven, collaborators with a shared commitment to innovation and creativity. Partner with Level5 Hospitality for a bold, refreshing, extraordinary experience. Let’s Level Up!
Job Summary:
As a Breakfast Attendant you will prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards. Your goal is to provide Level5 Hospitality and service for each and every guest.
Duties/Responsibilities:
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Ensure setup is complete each morning for the breakfast buffet and fresh foods are always available during the service hours
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Serve guests with food and drink orders while they are in the dining area and replenish as necessary
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Clean the breakfast area, including the tables, chairs, and buffet bar as needed, and empty garbage
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Remove plates and dishes from tables throughout the breakfast service using appropriate techniques for removing plates, glasses, and silverware promptly
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Address visitor questions and requests promptly, courteously, and efficiently
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Follow health and safety protocols to clean and sanitize service lines, beverage dispensers, and other equipment
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Maintain adequate supplies of items such as clean glassware, dishes, or trays
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Fill beverage and ice dispensers
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Stock cabinets or serving areas with condiments and refill condiment containers
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Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
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Practice safe work habits and use required safety equipment
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Performs other related duties as required
Required Skills/Abilities:
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Level5 High Touch service
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Flexibility with shifts and scheduling
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Must be available weekends and/or holidays
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Must have transportation to and from work
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Must have stellar attendance and punctuality
Education and Experience:
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Educational requirements include a high school diploma or equivalent GED certification
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Experience working in food service is preferred
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Proven customer service experience with a strong guest-focused mentality
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Outstanding time management and organizational skills
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Excellent communication and interpersonal skills for working with guests and other team member
Physical Requirements:
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Must be able to remain in a stationary position during shift.
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Must be able to access and navigate the facility.
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Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.
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Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.
