Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating® . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
The Operations Supervisor assumes full responsibility of the food & beverage and retail operations at Living Shores. This position reports directly to the Food & Beverage Manager and Retail Manager.
We are currently looking for a:
Living Shores - In Park Revenue Operations Supervisor
Roles & Responsibilities:
Daily responsibilities include but are not limited to:
Manage and control all financial aspects of assigned departments while maximizing revenue and cost savings opportunities; maintain constant vigilance over departmental spending and budgets ; continuously evaluate current operations and recommend/implement process improvements to reduce costs, improve food quality, guest experience and employee satisfaction.
Participate in all aspects of supervision of assigned employees, including hiring, orientation, training, performance coaching, and discipline.
A ble to lift light loads (25 lbs.,) to stand for prolonged periods of time (5+ hours,) bend/squat, reach and climb/descend stairs (sometimes while carrying boxes . )
Team member benefits:
- This position is variable, o ffering 48 hours weekly (based on NH labor laws)
- Earn tips on food and beverage sales during your shift
- Employee discount of 50% off of food and beverage and 3 0 % off of retail items
- Free fountain drinks during your shift
- Free personal season pass to Story Land and Living Shores Aquarium during employment
- Free friends and family day passes after 80 hours of employment
- Receive White Mountains Attractions (WMA) and New England Association of Amusement Parks & Attractions (NEAAPA) passbooks
- Access to 20+ sister parks via name badge
Do not miss the chance to spark your career now!
