$5,000 SIGN-ON BONUS
Job Type: Full-time
Work Location: Hybrid
Job Summary:
This position provides frontline leadership and supervision to clinicians and crisis staff who deliver immediate, community-based support to children, youth, and families experiencing behavioral health crises. The Crisis/MRSS Supervisor plays a vital role in ensuring high-quality services, supporting staff development, maintaining program compliance, and helping families access the care they need when they need it most.
Essential Duties & Responsibilities:
Staff Leadership & Development
Provide supervision, coaching, mentoring, and support to Crisis and MRSS staff
Assist with recruitment, onboarding, and training of new employees
Conduct regular supervision meetings and field-based coaching
Support staff development through performance feedback and professional growth opportunities
Facilitate debriefings following critical incidents and crisis events
Assist with scheduling and coverage coordination
Clinical & Program Oversight
Provide consultation regarding risk assessment, safety planning, and crisis intervention
Support staff responding to community-based behavioral health crises
Monitor service quality, documentation, productivity, and program compliance
Review cases and assist with coordination of care
Help ensure timely response to referrals and service requests
Collaborate with families, schools, hospitals, community partners, and referral sources
Quality & Operations
Participate in quality improvement initiatives, chart reviews, and case consultations
Monitor program performance and assist with implementation of best practices
Support compliance with state, agency, and contractual requirements
Participate in supervisory and management on-call responsibilities
Qualifications:
Required
Bachelor's degree in Social Work, Counseling, Psychology, Human Services, or a related field
Ohio behavioral health license (LSW, LPC, or higher)
Minimum three years of experience working with children, adolescents, and families
Experience in crisis intervention, mobile crisis, emergency services, residential treatment, or related behavioral health settings
Valid driver's license and acceptable driving record
Preferred
Master's degree in a behavioral health field
Independent licensure (LISW, LPCC, IMFT, or equivalent)
Previous supervisory or leadership experience
Experience with Mobile Response and Stabilization Services (MRSS)
For list of benefits, visit our Job Openings page
