Company Description:
Hyperlux Logistics is a fast-growing third-party logistics (3PL) provider specializing in over-the-road transportation solutions. We combine innovative technology with a people-first culture to deliver exceptional service, fostering strong partnerships between our team, customers, and carrier network to ensure reliable and efficient freight transportation.
Role Description: Operations Support - 2n Shift (12pm-10p) or 3rd shift (10pm-7am)- 40hrs/week
We are currently seeking a detail-oriented Operations Support Representative to join our team during the 2nd or 3rd shift, $16/hr. 40 hour work week. The Operations Support Representative will play a crucial role in ensuring the smooth execution and delivery of our logistics services. The ideal candidate will possess strong organizational skills, attention to detail, and a dedication to providing outstanding operational support to both internal teams and external stakeholders.
Key Responsibilities
- Coordinate transportation and shipment activities to ensure on-time service and meet customer requirements.
- Communicate with carriers, drivers, and customers to monitor shipment status and resolve delivery issues proactively.
- Provide administrative and operational support to logistics and operations teams, including maintaining accurate records and documentation.
- Collaborate with internal teams to support seamless service delivery and customer satisfaction.
- Assist in identifying and implementing process improvements to enhance operational efficiency.
Qualifications
- High school diploma or equivalent required.
- Strong organizational and multitasking skills with the ability to prioritize in a fast-paced environment.
- Excellent communication and customer service skills.
- Proficient in Microsoft Office Suite; logistics or transportation software experience is a plus.
- Detail-oriented with strong problem-solving abilities and a proactive mindset.
- Able to work independently and collaboratively within a team environment.
