Job Summary
We are seeking an energetic and dedicated Community Assistant to join our vibrant property management team. In this role, you will serve as a key point of contact for residents, prospective tenants, and vendors, ensuring a welcoming and well-maintained community environment. Your proactive approach will help foster positive relationships, support leasing activities, and uphold compliance with housing regulations. This paid position offers an exciting opportunity to develop your skills in property management, customer service, and administrative operations within a dynamic setting.
Duties
- Greet residents, visitors, and prospective tenants with professionalism and enthusiasm, providing exceptional customer service at all times
- Assist with leasing activities including property tours, application processing, and lease signing using property management software such as Yardi or OneSite
- Maintain accurate data entry of resident information, rent payments, and service requests while ensuring confidentiality and compliance with Fair Housing regulations
- Support rent collection efforts through friendly communication and upselling additional services or amenities when appropriate
- Coordinate property maintenance requests and facilitate communication between residents and maintenance teams to ensure timely resolution
- Manage filing systems, legal documentation, contracts, and resident records in accordance with legal administrative standards
- Enforce community policies by addressing conflicts promptly and professionally while promoting a positive living environment
Requirements
- Previous experience in property management, leasing, or real estate administrative roles is highly desirable
- Knowledge of LIHTC (Low-Income Housing Tax Credit), Section 8 housing programs, and Landlord-Tenant Law to ensure regulatory compliance
- Familiarity with Yardi, OneSite, CMMS (Computerized Maintenance Management System), or similar property management software
- Strong customer service skills combined with excellent phone etiquette and conflict management abilities
- Ability to handle legal documents such as contracts confidently while maintaining attention to detail during data entry and filing tasks
- Office experience including filing, data management, and administrative support is essential
- Demonstrated negotiation skills for upselling amenities or lease terms in a professional manner
- Knowledge of Fair Housing regulations to promote equal opportunity housing practices
- Facilities management understanding for coordinating property maintenance and ensuring safety standards are met
Join us to be part of a dedicated team committed to enriching communities through exceptional service! This role offers a chance to grow your career in property management while making a positive impact on residents’ lives.
Pay: $17.00 - $18.00 per hour
Work Location: In person
