SUMMARY:
The Host/Hostess performs guest service by greeting guests and seating all as promptly as possible. The Host/ Hostess always greets Barrio guests in a warm, hospitable manner and arranges seating in the most organized fashion. The Host/Hostess is always appropriately dressed and ready to seat guests at a clean, adequately prepared table.
Qualifications
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Read, write, and comprehend the English language
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Work at a pace consistent with changing business volume and demands
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Ability to learn quickly
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Ability to understand and carry out oral and written instructions and request clarification when needed
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Strong interpersonal skills
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Ability to work as part of a team
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Ability to build relationships
Physical requirements
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Ability to stand and walk continually throughout shift
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Ability to bend, stoop, and reach while carrying serving trays weighing up to 50 pounds
ESSENTIAL DUTIES AND RESPONSIBILITIES:
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Performs guest service by greeting guests and seating all tables as promptly as possible
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Always greets guests in a warm, hospitable manner and arranges seating in the most organized fashion
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Ensures that all available tables are clean and properly prepared
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Exhibits professional, sincere hospitality towards all guests at all times.
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Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standards of excellence and to set a positive example
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Carefully monitors the operation of the restaurant and assists the manager in identifying and solving present and potential guest problems
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Follows Barrio operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shift
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Maintains a clean and organized workspace
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Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
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Available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays
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Meet store operating policies and standards with cash handling and restaurant safety and security, with or without reasonable accommodation
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Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
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Comply with a dress code prohibiting tattoos on the face or throat or any septum rings.
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Available to perform many different tasks within the store during each shift