Summary
As a Service Advisor, you will serve as the primary point of contact for our customers seeking automotive services. Your role is vital in ensuring customer satisfaction by effectively communicating their needs to our service team and providing them with the best solutions.
Responsibilities
- Greet customers and assess their service needs to provide accurate recommendations.
- Communicate effectively with technicians regarding customer concerns and service requirements.
- Prepare detailed service estimates and explain services to customers clearly.
- Schedule service appointments and follow up on customer inquiries.
- Maintain accurate records of customer interactions and transactions.
- Ensure high levels of customer satisfaction through excellent service delivery.
- Stay updated on product knowledge and industry trends to better assist customers.
Requirements
- Proven experience as a Service Advisor or similar role in the automotive industry.
- Strong understanding of automotive repair processes and terminology.
- Excellent communication skills for effective interaction with customers and team members.
- Ability to multitask and manage time efficiently in a fast-paced environment.
- Customer-focused attitude with a commitment to providing exceptional service.
If you're passionate about delivering outstanding customer service in the automotive industry, we invite you to apply today and become a part of the family!
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Shift:
Work Days:
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Okeechobee, FL 34974 (Required)
Ability to Relocate:
- Okeechobee, FL 34974: Relocate before starting work (Required)
Work Location: In person
