The ideal candidate will work with all departments within the agency to resolve and respond to client questions. This position will regularly interact with customers to ensure a positive experience. This position requires a reliable, organized, team-oriented individual, who enjoys multitasking.
Audit & Adjustment Company, located in Lynnwood, is a 3rd party collection agency specializing in the recovery of past due accounts receivables.
We are seeking a full time associate with weekday schedule of Monday –Thursday 8am to 5pm and Friday 8am to 4pm.
The primary function of this role is to provide assistance and respond to client requests.. This position will also prepare documents and file paperwork with the district courts across the state.
Core Responsibilities:
- Answer multi line phones
- Organizing, filing, and maintaining documents
- Create a connection and rapport with clients
- Respond to inquiries both written and verbal
- Scanning and copying documents
- Creating legal documents from templates
- Drafting correspondence to courts, counsel, etc.
- Other responsibilities as assigned Desired Qualifications:
- High School diploma or GED equivalent
- Minimum 2 years experience in an office setting
- Positive attitude: Maintain an overall positive outlook while handling difficult situations.
- Organization skills: Able to prioritize your work and understand when it is appropriate to give certain tasks priority over others.
- Time Management: You can plan your time effectively, re-prioritizing if needed, while remaining efficient and productive.
- Communication Skills: Able to communicate clearly and professionally over the phone and in writing.
- Ability to multi-task: Remain engaged and thorough in your work while actively handling two or more tasks.
must have a valid drivers license
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Office: 1 year (Preferred)
Work Location: In person
