Job Posting: Certified Peer Support Specialist (CPSS)
Agency: Beyond Your Ordinary Inc.
Location: North Carolina (Charlotte, NC)
Employment Type: Contract / Part-Time / Full-Time
About Beyond Your Ordinary Inc.
Beyond Your Ordinary Inc. is a community-based mental and behavioral health agency serving individuals across North Carolina through person-centered, recovery-driven services. Our programs include Peer Support Services (PSS), Psychosocial Rehabilitation (PSR), and Substance Abuse Comprehensive Outpatient Treatment (SACOT). We strive to empower individuals to live independently, build structure, and maintain emotional wellness through compassion, integrity, and collaboration.
Position Summary
The Certified Peer Support Specialist (CPSS) provides recovery-oriented, strength-based support to individuals with mental health or substance use challenges. Working as part of a multidisciplinary team, the CPSS draws from lived experience to model resilience, promote hope, and assist individuals in developing skills for independence, recovery, and community integration.
Key Responsibilities
- Provide peer-to-peer mentoring, encouragement, and support for individuals in recovery.
- Model positive coping strategies and effective self-management skills.
- Facilitate individual and group sessions promoting self-advocacy, recovery, and wellness.
- Assist clients with setting and achieving recovery-oriented goals such as housing, budgeting, employment readiness, and medication compliance.
- Help clients develop natural supports and engage in meaningful community activities.
- Support clients in navigating resources for transportation, employment, and benefits.
- Collaborate with clinicians, case managers, and treatment teams to ensure coordinated care.
- Maintain clear and timely documentation in the electronic health record (ICAN/myhealthcarecompany.com) within 24–48 hours of service delivery.
- Uphold confidentiality, ethical standards, and adherence to all DHHS and Medicaid guidelines.
Qualifications
- Must hold current North Carolina Certified Peer Support Specialist (CPSS) certification.
- Minimum of a high school diploma or GED required.
- At least one year of experience working or volunteering in behavioral health or recovery support preferred.
- Demonstrated personal experience in recovery from mental health and/or substance use challenges for at least one year.
- Strong communication, organization, and boundary-setting skills.
- Ability to complete documentation accurately and promptly.
- Reliable transportation for community-based work and client support.
Schedule & Compensation
- Flexible schedule: day, evening, and some weekend availability.
- Compensation based on billable service rate and experience level.
- Pay structure includes performance-based bonuses for documentation timeliness and client engagement outcomes.
Work Environment
- Field and office-based settings (home visits, community sites, agency offices).
- Supervision provided by a Qualified Professional (QP) and Program Director.
- Supportive, team-oriented environment focused on empowerment and growth.
Job Types: Full-time, Contract
Pay: $18.00 - $20.00 per hour
People with a criminal record are encouraged to apply
Work Location: Remote
