JOB The Town of Nags Head has an exciting opportunity to work for our Public Services Department. The primary function of this position is to provide administrative support and assist customers with disposal of bulk items brought to the Bulk Yard.
The schedule for this position is Monday 9-3:30, Wednesday 8-3, and Friday 9-3:30 EXAMPLE OF DUTIES
- Performs customer service functions in person, by telephone, by mail, and by email: provides information/assistance regarding department services, procedures, fees, or other issues; responds to routine questions or complaints; researches problems/complaints; and initiates problem resolution.
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Assists customers with disposal of bulk items (furniture, brush, etc.) in the brush yard: confirms customer eligibility, provides direction regarding allowable items and where to dispose items, provides guidance on obtaining a passes for disposal of bulk items.
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Compiles and/or monitors administrative or statistical data pertaining to department operations: enters, updates, and maintains department records and data; summarizes data, performs routine data analysis, and prepares reports; and conducts research of department files, database records, electronic data sources, Internet sites, hardcopy materials, or other sources as needed.
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Processes various documentation related to department or division operations within designated timeframes and according to established procedures: prepares, completes, receives, reviews, processes, forwards, or retains, as appropriate, a variety of forms, reports, correspondence, invoices, purchase requisitions, inventory logs, and other documentation; logs, tracks, or maintains records regarding department activities; compiles data for further processing or use in preparation of department reports; and maintains computerized and/or hardcopy records.
