Job Description:
Volcano Japanese Cuisine, an upscale Japanese dining destination known for its exquisite cuisine, ambiance and exceptional service, is seeking a warm, professional, and highly organized Guest Assistant to join our team. This role is ideal for someone who thrives in a fast-paced, customer-focused environment and is passionate about delivering an unforgettable dining experience.
Key Responsibilities:
- pack togo orders and finish all the togo side work
Previous restaurant or customer service experience preferred (especially in Japanese cuisine)
- Strong communication skills and friendly attitude with guests in person and over the phone
- Ability to handle high-volume orders accurately and efficiently
- Basic knowledge of Japanese menu items (sushi rolls, hibachi, appetizers) or willingness to learn quickly
- Must be detail-oriented when packaging orders (correct items, sauces, utensils, presentation)
- Ability to use POS system for order entry and payment processing
- Maintain cleanliness and organization of the to-go station at all times
- Work well under pressure in a fast-paced environment
- Team player—assist servers, kitchen staff, and management when needed
- Must be reliable, punctual, and responsible
- Availability for weekends, holidays, and dinner shifts
- Must follow all food safety and sanitation guidelines
What We Offer:
Competitive pay with opportunities for tips.
A supportive and dynamic work environment.
Opportunities for growth within our restaurant group.
Employee discounts on dining.
Flexible scheduling to accommodate your lifestyle.
Job Type: Part-time
Benefits:
Employee discount
Flexible schedule
Work Location: In person
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Ability to commute/relocate:
- Jacksonville, FL 32225: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Japanese cuisine: 1 year (Required)
Work Location: In person
