Retail shift leads often perform a variety of functions, although specific duties will vary. The position requires good people skills, an understanding of customer service principles, and an ability to juggle multiple tasks under a variety of conditions.
- Customer service.
- Open / Close store.
- Receiving deliveries.
- Stocking and managing inventory.
- Cashiering.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Count money at the end of shifts to ensure that till matches daily sales slip.
- Supervising working members and cashiers.
- Responsible for overall operations including ensuring that all Health
- Department Requirements are met.
- Performing necessary tasks and multitasking.
- Delegating workload.
- Resolving store issues.
- Must have good computer skills to run P.O.S. and be familiar with Excel.
- Being approachable and friendly.
- Being a good team player.