Client Experience & Marketing Intern
Built Training Facility | Columbus, OH
About Built Training Facility
Built Training Facility is a private training facility focused on strength, performance, and individualized coaching. Our coaches work with a wide range of clients, from everyday individuals looking to become stronger and healthier to youth athletes and competitive athletes looking to improve performance.
Built is more than a place to train—we're a community built around relationships, accountability, coaching, and helping every client reach their individual goals.
About the Internship
Built Training Facility is seeking a motivated, outgoing, and creative Client Experience & Marketing Intern who is interested in gaining hands-on experience in fitness business operations, marketing, sales, customer experience, and community engagement.
This is an educational internship designed to provide real-world exposure to how a growing training facility attracts, engages, and retains clients. The intern will work closely with Built's ownership, management, and coaching team while gaining experience across multiple areas of the business.
What You'll Learn & Experience
Client Experience
- Learn how a private training facility creates an exceptional experience from a client's first interaction through their training journey.
- Assist with welcoming and orienting new clients.
- Learn strategies for building strong client relationships and creating a welcoming training environment.
- Participate in client engagement and retention initiatives.
- Gain exposure to the day-to-day operations of a private training facility.
Marketing & Social Media
- Assist with developing social media content and campaigns.
- Capture photos and video during training sessions, events, and community activities.
- Learn how to create engaging Instagram, Facebook, and other social media content.
- Assist with content planning, brainstorming, and campaign development.
- Learn how a fitness and performance facility uses digital marketing to generate awareness and leads.
- Help showcase Built's coaches, clients, training environment, and success stories.
Sales & Lead Development
- Learn the fundamentals of fitness and personal training sales.
- Learn how to nurture leads and create meaningful conversations with prospective clients.
- Observe and participate in appropriate lead follow-up activities under supervision.
- Learn how to communicate the value of personal training, strength training, and performance coaching.
- Gain exposure to CRM, scheduling, and client management systems.
Community & Athlete Engagement
- Assist with local community events and outreach.
- Help develop relationships with local businesses, schools, athletic organizations, and community partners.
- Assist with youth athlete and sports performance initiatives.
- Participate in Built community events and training experiences.
- Help identify opportunities to increase Built's presence within the local fitness and athletic community.
Ideal Candidate
We're looking for someone who is:
- Outgoing, friendly, and comfortable talking to people
- Passionate about fitness, strength training, sports, or athletic performance
- Interested in marketing, business, sales, communications, or customer experience
- Creative and comfortable creating social media content
- Reliable, organized, and eager to learn
- Comfortable working independently while also being part of a team
- Interested in learning what goes into operating and growing a successful training facility
- Excited about creating a positive experience for every client who walks through our doors
What You'll Gain
This internship provides hands-on experience in:
- Marketing & social media
- Sales & lead generation
- Customer experience
- Fitness business operations
- Personal training business development
- Strength & performance environment
- Community outreach
- Event marketing
- Relationship building
- Small business development
The intern will also receive a VIP access pass and online programming throughout your internship at Built Training Facility membership during the internship, mentorship from the Built ownership and management team, and the opportunity to build a portfolio of real-world marketing, sales, and business experience.
Schedule
Flexible schedule based on the intern's availability and academic requirements. Some evenings and weekend availability may be helpful for training sessions, content creation, and community events.
How to Apply
If you're interested in gaining real-world experience while becoming part of a growing strength and performance community, we'd love to hear from you.
Please send a resume and a brief introduction explaining why you're interested in the opportunity to [email protected].
Benefits:
- Employee discount
- Professional development assistance
Work Location: In person
