At Blain’s Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance.
As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!
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Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
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All major Holidays & Birthday off
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Advanced Leadership Training Programs: build the skills to grow your career
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Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
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Internal recognition programs that support an engaged workplace
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401(K) with company match
As an Automotive Call Center Representative, you will ssist retail auto service team with customer service, suggestive selling, and customer scheduling. Services include qualifying customer needs, product selection and availability and closing the sale.
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Provide outstanding customer service on telephone.
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Assist retail store customers with questions regarding tires, oil changes and batteries
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Understand retail Tire Desk duties.
- Assist customers with problem resolution.
- Scheduling of in-store customer appointments.
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Perform special order buying duties for retail stores.
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Be able to create work orders including products and services sold on telephone.
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Maintain daily goal assessments to meet individual goals.
- Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures
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2-3yrs of Customer Service experience, preferably in the automotive industry
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High School Diploma or equivalent
Strong written & Verbal communication skills
Basic Microsoft Office skills including Word, Outlook & Excel
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Work independently with minimal supervision
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Use of critical thinking to solve customer issues
