About Bayland Health
Bayland Health Products LLC is a fast-growing health and wellness company dedicated to providing high-quality nutritional supplements that help people live healthier lives. Through our flagship brand, Micro Ingredients, we offer a wide range of vitamins, minerals, superfoods, herbal supplements, and functional nutrition products that are trusted by customers across the United States.
As a leading e-commerce company, our products are available through Amazon, Walmart, TikTok Shop, Shopify, iHerb, and other major online marketplaces. We are passionate about innovation, product quality, and delivering an exceptional customer experience. As our team continues to grow, we're looking for individuals who enjoy working in a collaborative, fast-paced environment and want to make a meaningful impact.
About the Role
Micro Ingredients is looking for two friendly, professional, and detail-oriented Front Desk Receptionists to be the welcoming face of our company. This role is responsible for creating a positive first impression for everyone who visits our office — including job candidates, auditors, vendors, business partners, delivery personnel, and employees.
As the first point of contact, you'll help maintain a secure, organized, and welcoming office environment while supporting front desk operations, conference room coordination, and customer service communications across our e-commerce platforms. This position is ideal for someone who enjoys interacting with people, staying organized, and contributing to a positive workplace culture.
Key Responsibilities
Front Desk & Visitor Management
- Greet all visitors, guests, vendors, auditors, and interview candidates in a professional and welcoming manner.
- Verify visitor identity, appointment details, and purpose of visit before granting access to the office.
- Ensure visitors without appointments are handled professionally and in accordance with company security procedures.
- Notify the appropriate employee upon visitor arrival and escort or direct visitors to the designated conference room or waiting area.
- Serve as the primary point of contact for walk-in auditors and ensure they are promptly connected with the appropriate internal personnel.
- Maintain visitor logs and follow company check-in procedures.
Office Reception & Conference Room Coordination
- Welcome employees each morning and help create a positive office atmosphere.
- Keep the front desk, reception area, and waiting area clean, organized, and presentable at all times.
- Monitor conference room schedules to avoid booking conflicts.
- Ensure conference rooms are clean, stocked, and ready before and after meetings.
Customer Service Support
- Assist with responding to customer inquiries received through Amazon, Shopify, TikTok Shop, Walmart, and other online channels.
- Work closely with the Customer Service team to provide timely and professional support.
- Route customer inquiries to the appropriate department when necessary.
Required Qualifications
- Authorized to work in the U.S. without sponsorship, now or in the future.
- Ability to work on-site at our Montclair, CA office.
- Associate degree or higher required.
- Excellent verbal and written communication skills.
- Friendly, professional, and customer-focused attitude.
- Strong organizational skills with exceptional attention to detail.
- Ability to multitask and prioritize responsibilities in a fast-paced environment.
- Basic computer proficiency, including Microsoft Office
- Reliable, punctual, and able to maintain confidentiality.
Preferred
- Previous experience as a receptionist, front desk coordinator, administrative assistant, or customer service representative.
- Experience working in an office or corporate environment.
- Experience supporting customers through email or e-commerce platforms is a plus.
What We're Looking For
The ideal candidate is someone who:
- Enjoys interacting with people and providing excellent customer service.
- Creates a welcoming and positive experience for visitors and employees.
- Maintains professionalism while enforcing company visitor and security policies.
- Stays calm and organized when handling multiple tasks.
- Takes initiative and enjoys supporting a collaborative team environment.
Why Bayland Health
- Join a mission-driven team in the growing health & wellness space.
- Create work seen by millions of customers worldwide.
- Opportunities for professional growth through mentorship and hands-on projects.
- Collaborative, fast-paced, and creative work environment.
Work Environment
- Full-time, on-site position located in Montclair, California
- Monday through Friday from 8:30 AM – 5:00 PM
Salary & Benefits
- $20.00 – $22.00 per hour base pay + performance-based bonus
- Health and dental insurance
- 401(k) with company match
- Paid time off, sick leave, and holidays
- Free office snacks and drinks
The level, location, job-related knowledge, skills, and experience will determine the compensation offered.
If you’re passionate about health and wellness — even if you don’t meet every requirement— we encourage you to apply.
Bayland Health is an equal opportunity employer committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other status protected under applicable federal, state, or local law.
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Application Question(s):
- Do you have at least one year of experience in a receptionist, front desk, administrative, or customer service role?
- This role requires interacting with job candidates, auditors, vendors, and employees throughout the day. How comfortable are you communicating with a variety of people in a professional manner?
- Have you handled customer inquiries via email or online messaging?
Education:
Ability to Commute:
- Montclair, CA 91763 (Required)
Work Location: In person
