Location:
- TSO Briargrove – 6100 Westheimer Road, Houston, TX 77057
About Us:
At Texas State Optical, we are passionate about delivering an exceptional patient experience. From stylish eyewear to advanced solutions like Neurolens, RF & IPL treatments, myopia management, and dry eye therapies, we put patient care at the center of everything we do.
Role Overview:
We are seeking a dual-role Optometric Assistant / Optical Receptionist to join our team. This cross-trained position ensures patients receive seamless care from check-in to exam to checkout. You will support both the front desk and clinical team, helping with scheduling, insurance, pre-testing, and patient education — all in the spirit of continuity of care.
Key Responsibilities:
Greet patients warmly and provide exceptional service at every touchpoint
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- Verify patient appointments, confirmations, and pre-appointments
- Manage recall lists to keep patients on track with their annual exams
Perform pre-testing (visual acuity, autorefractor, topography, retinal imaging, etc.)
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Collect and record patient medical/ocular history
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Train patients on contact lens insertion/removal
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Support doctors with chairside assistance as needed
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Manage incoming calls, scheduling, and patient communications
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Verify and process vision/medical insurance
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Process payments and maintain accurate records
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Collaborate with the team to ensure smooth patient flow throughout the office
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Ideal Candidate:
Previous optical, medical office, or healthcare experience preferred (will train motivated candidates)
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- Comfortable with both front desk administration and clinical pre-testing
- Strong relationship-building skills with patients and co-workers
- Compassionate, with a focus on continuity of care across the patient journey
Detail-oriented, reliable, and adaptable with a “whatever it takes” attitude
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Excellent communication and organizational skills
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- Bilingual (English/Spanish) a plus
Compensation & Benefits:
Competitive hourly pay + monthly bonuses + role-based commissions
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Paid vacation, holidays, and sick time
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Discounted exams and eyewear
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50% employer-paid medical (after 90 days)
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401(k) with up to 4% employer match (after 1 year)
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Employee eyewear/materials discounts
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- Closed Sundays – no late nights
- Consistent schedule: Monday–Friday 9am–6pm, Saturday 9am–1pm
