Job Description:
This position will support the Manager of Credit and Accounts Receivable in all aspects of Credit and A/R. The position will have a direct impact on the company’s overall profitability and working capital and will be instrumental in meeting the company’s business objectives including DSO, past-due percentage, and bad debt expense/reserves. The position will maintain and monitor past-due invoices while maximizing service to customers. Must be able to effectively execute duties and responsibilities while possessing excellent communication skills and working well with sales, operations, and customers in a fast-paced environment.
Duties and Requirements:
- Strong understanding of credit and collection processes.
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Knowledge of credit and collection lending laws and practices.
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Ability to make Collection phone calls.
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Actively monitor and document customer accounts for non-payment, delayed payments, or any other irregularities.
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Assist Sales with Customer issues.
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Ability to recognize and research billing/ invoice problems.
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Escalate large collection issues appropriately.
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Strong skills in the Microsoft Office Suite, particularly MS Excel.
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Strong ability to negotiate and resolve issues/problems with customers.
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Ability to be flexible with position duties and scope of work.
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Ability to work cohesively with team members and with the Manager.
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Strong ability to communicate both orally and in writing.
Qualifications Desired:
- 5+ years in a fast-paced, results-oriented Credit Department.
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NACM Certification
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BS/BA in a related discipline is a plus, however; experience may be substituted for a degree.
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Excellent written and verbal communication skills.
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Strong Computer Skills
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Knowledge of Lien Laws a plus.
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Must have initiative and a strong work ethic.
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Detail-oriented, professional, and reliable.
