Summus Healthcare is adding a Billing Coordinator to our Primary Care office at our Denton location. Excellent customer service and empathetic approach when assisting patients are must-haves. *Note* - Referral Coordination skills are a plus!
This position requires a minimum of 3 years of related medical billing coordination experience.
- Calling patients and collecting past due balances
- Answer questions about balances
- Manage insurance/billing-related phone calls
- Billing entry and submission
- Reconciliation of billing and collections
- Verify Insurance
- Explain insurance benefits and patient financial obligation
- Data entry into EHR system and spreadsheets
- Ensure all incoming referrals are processed and patients are scheduled
- Coordinate with offices for clinicals, insurance referrals, etc
- Verify insurance coverage and prior authorization requirements for procedures
- Sort and file faxes into charts
- Update records to ensure accurate information is present in the patient medical record
- Communicate with patients to ensure follow-through with referrals
- Support providers and patients in synchronizing appointments, authorizations, and tests
- Report daily to supervising manager
JOB SKILLS/ COMPETENCIES
- Medical office insurance verification and billing process
- Read and understand insurance communications
- Daily usage of EHR systems
- Handle multiple priorities at once with minimal supervision
- Organize and communicate clearly and effectively
- Critical thinking, decision-making, and problem solving skills
- Maintain confidentiality of patient information
- Time management
- Attention to detail
- Excellent customer service skills
QUALIFICATIONS
- High school diploma or equivalent
- Experience answering multi-line phones and discussing billing/insurance with patients, medical offices, and payers
- Knowledge of basic office equipment
- Proficient at using Microsoft Word, Excel, Outlook, and PowerPoint.
- Competency performing web searches, using portals, email, file explorer, etc.
- At least 2 years of billing and insurance verification experience in medical practice
- Call-center / customer service experience
What are the details?
- This is a full-time position.
- Hours are Monday through Thursday: 8:00am to 5:00pm. Friday: 8:00am - 4:00pm.
- Compensation starts at $18.00 per hour and is dependent on experience.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- What is your desired compensation?
- How soon could you start?
Education:
- High school or equivalent (Required)
Experience:
- Medical billing: 3 years (Required)
- Insurance verification: 3 years (Required)
Ability to Commute:
- Denton, TX 76205 (Required)
Work Location: In person
