THE ARTBAR+BISTRO @ THE PHOENIX THEATRE COMPANY
BARTENDERS NEEDED
ArtBar Operating Hours:
- Mondays CLOSED - added performances occur occasionally
- Tuesdays CLOSED - added performances occur occasionally
- Wednesdays 4pm-9pm
- Thursdays 11am-4pm and 4:30pm-9pm
- Fridays 4:30pm-9pm
- Saturdays 11am-4pm and 4:30pm-9pm
- Sundays 11am-4pm and 4:30pm-9pm
About The Phoenix Theatre Company
Located in the heart of the Central Arts District close to downtown Phoenix, our beautiful 14-acre campus includes three theaters, a restaurant and bar, rehearsal halls, administrative offices, costume, scenic, prop, lighting and paint shops, all on one site. We produce a wide range of theatre, from full scale musicals to comedies, dramas and original new work. Our community service programs have gained national attention. We offer 10-12 diverse productions every season as well as a growing Festival of New American Theatre.
Part time, evenings and weekends
The Phoenix Theatre Company is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, The Phoenix Theatre Company provides employment opportunities without regard to race, color, religion, creed, ethnicity, sex, pregnancy, national origin or ancestry, age, physical or mental disability, citizenship status, marital status, sexual orientation, gender identity, family responsibilities, genetic status or information, military or veteran status or status in any status protected by federal, state, or local law.
This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Phoenix Theatre Company will not tolerate unlawful discrimination, harassment, or retaliation under any circumstances.
We are eager to cultivate a broad and inclusive field of applicants. The Phoenix Theatre Company is committed to building a diverse community of staff, volunteers, and apprentices. Individuals from underrepresented groups are encouraged to apply.
Job Summary
Our bartenders play a crucial role in creating an exceptional patron experience before guests relax and enjoy our theatrical productions.
We believe exceptional hospitality is about more than taking orders or serving drinks - it's about creating genuine connections and memorable experiences for every guest.
We are looking for experienced bartenders who bring both professionalism and personality behind the bar. The right candidate is warm, upbeat, and genuinely enjoys hospitality. You smile easily, engage naturally with guests, and take pride in delivering friendly, efficient, and polished service.
Our bartenders are often the busiest and most visible members of our front-of-house team. We are looking for people who genuinely enjoy interacting with guests, thrive in high-energy environments, and can create memorable experiences while keeping service moving efficiently.
In addition to serving our public bars, bartenders also provide elevated, personalized hospitality in our newly remodeled Crescendo Club Lounge, serving The Phoenix Theatre Company's most dedicated donors and supporters. Professionalism, warmth, and attention to detail are essential in creating an exceptional experience for these valued patrons.
This is a fast-paced, high-volume theatre environment where the majority of business occurs in condensed pre-show and intermission service windows. Unlike a traditional bar with a steady flow of guests, our bartenders must confidently serve large volumes of patrons in a short period while maintaining speed, accuracy, and genuine hospitality.
Your energy, professionalism, and presentation directly impact the guest experience, and we expect bartenders to embody that standard from the moment they step behind the bar.
Enjoy short shifts with a high volume of patrons in a vibrant theatre setting.
Organizational Relationships
Reports directly to the Patron Experience Manager and is part of the Patron Experience Department, led by the Director of Patron Experience.
Essential Duties & Responsibilities
Guest Experience
- Greet patrons with warmth, confidence, and genuine enthusiasm.
- Prepare and serve alcoholic and non-alcoholic beverages efficiently and accurately.
- Make thoughtful beverage recommendations and answer questions about menu offerings.
- Deliver friendly, attentive service while maintaining efficient bar operations.
- Create a welcoming atmosphere that encourages repeat patronage.
High-Volume Theatre Service
- Thrive in a unique theatre environment where large numbers of guests arrive simultaneously before performances and during intermission.
- Prioritize efficiently while maintaining speed, accuracy, and exceptional guest service.
- Remain organized and composed during condensed service windows.
- Maintain awareness of line length and adjust workflow to keep guests moving efficiently.
Elevated Hospitality
- Provide polished, attentive service to members and guests in the Crescendo Club Lounge.
- Build genuine rapport with donors, members, and their guests while delivering personalized hospitality.
- Maintain the highest standards of professionalism, discretion, and attention to detail.
- Ensure the lounge remains clean, welcoming, and representative of The Phoenix Theatre Company's commitment to exceptional guest experiences.
- Collaborate with fellow front-of-house team members to create a seamless, elevated experience for Crescendo Club members and their guests.
Professionalism Under Pressure
- Maintain a positive, upbeat demeanor during high-volume service.
- Handle patron concerns calmly, professionally, and with confidence.
- Enforce alcohol service policies respectfully and consistently.
- Remain emotionally steady and solution-oriented, even during peak rushes.
Bar Operations
- Prepare beverages according to established recipes and presentation standards.
- Accurately process cash and credit card transactions.
- Verify identification and comply with all local, state, and federal alcohol service laws.
- Monitor guest alcohol consumption and practice responsible alcohol service.
- Restock beer, wine, liquor, mixers, garnishes, and supplies throughout service.
Cleanliness & Initiative
- Maintain a clean, organized, and fully stocked bar throughout each shift.
- Follow health and safety standards and proper food and beverage handling procedures.
- Wash glassware and maintain bar equipment as needed.
- Take initiative when something needs attention - if you notice something out of place, address it without being asked.
- Support fellow bartenders and other front-of-house team members to ensure smooth operations.
Professional Appearance
- Present a polished, well-groomed, and professional appearance that reflects pride in the role and aligns with The Phoenix Theatre Company's hospitality standards.
Qualifications
We are seeking experienced bartenders who combine strong technical skills with a naturally warm, engaging personality.
The right candidate:
- Smiles easily and genuinely enjoys interacting with guests.
- Brings positive energy to the bar and contributes to a welcoming team culture.
- Remains calm, composed, and solution-oriented in fast-paced environments.
- Thrives during high-volume service while maintaining speed and accuracy.
- Takes pride in creating an exceptional guest experience.
- Demonstrates strong attention to detail and consistency.
- Takes pride in maintaining a polished, professional appearance.
- Learns systems quickly and adapts confidently to procedures.
- Works collaboratively and supports the overall success of the front-of-house team.
Previous bartending experience is required.
Minimum Qualifications
- Minimum 1–2 years of bartending experience in a high-volume restaurant, bar, or hospitality environment.
- Knowledge of classic cocktails, beer, wine, and responsible alcohol service.
- Excellent communication and interpersonal skills.
- Strong attention to detail and accuracy while preparing beverages and processing transactions.
- Ability to remain calm and professional under pressure.
- Arizona Food Handler's Certification (may be obtained after offer).
- Ability to obtain an Arizona Title 4 Alcohol Certification (required for ongoing employment).
- Availability to work evenings, weekends, and holidays.
Methods of Accountability
Methods of Accountability are determined by the duties and responsibilities outlined above along with the following:
- Frequent real-time feedback from the Patron Experience Manager and Director of Patron Experience
- Progressive Discipline as outlined in the Employee Handbook if deemed necessary
- Accuracy and timeliness of service
- Cleanliness, organization, and presentation of the bar
- Patron feedback
- Co-worker feedback
- Excellence with Environmental Services routine inspections and resolution of concerns or violations
Standards of Performance
Standards of performance are based on the minimum qualifications and the mission, vision, and goals of The Phoenix Theatre Company, with an emphasis on professionalism, hospitality, positive guest engagement, and responsible alcohol service.
Physical / Mental Demands & Working Conditions
- Ability to stand for shifts as long as 10+ hours.
- Ability to frequently lift cases of beer, wine, liquor, ice, and supplies up to 50 lbs.
- Ability to work quickly and accurately during condensed, high-volume service periods.
- Evening and weekend availability required.
Extra Benefits
- Hourly wage plus tips
- Generous supply of complimentary tickets to live theatrical productions at The Phoenix Theatre Company
- ArtBar+Bistro discounts
- Free Parking for Employees
Job Type: Part-time
Pay: $12.35 per hour
Benefits:
Shift:
- 10 hour shift
- Day shift
- Evening shift
Work Location: In person
