Job Description
Join our team as a Customer Service Representative at our Pontiac, United States location! We're looking for a friendly and professional individual to provide exceptional service to our valued customers.
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Answer incoming phone calls and take customer orders accurately
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Prepare and make pizzas according to company standards
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Process cash and card transactions efficiently
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Deliver outstanding customer service experiences
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Maintain a clean and organized work environment
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Assist with various cleaning tasks as needed
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Lift and move items weighing up to 25 lbs.
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Collaborate with team members to ensure smooth operations
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Adapt to changing priorities and handle multiple tasks simultaneously
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Follow company policies and procedures consistently
Qualifications
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Excellent communication skills, both verbal and written
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Strong customer service orientation with a friendly and positive attitude
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Basic math skills for handling cash transactions
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Ability to multitask effectively in a fast-paced environment
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Basic computer skills for order processing
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Physical ability to stand for extended periods and lift up to 25 lbs.
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Flexibility to work weekends, holidays, and various shifts as needed
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Strong problem-solving skills to address customer concerns
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Team player mentality with a willingness to assist coworkers
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Attention to detail in food preparation and order accuracy
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Ability to follow directions and adhere to food safety standards
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High school diploma or equivalent preferred, but not required
