ASSISTANT PROPERTY MANAGER
Spanish Oaks Apartments - Charleston, SC 29407
We are seeking a dedicated and proactive Assistant Property Manager to oversee the daily operations of a residential apartment community. The ideal candidate will possess strong leadership skills and a customer-focused mindset, ensuring that residents receive exceptional service while maintaining the property to the highest standards. This role requires effective communication, high level of organization, strong attention to detail, and a thorough understanding of property management practices.
Duties
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Answer phone calls in a warm and welcoming manner.
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Fully assist in managing all aspects of community operations, including leasing, maintenance, and resident relations.
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Utilize OneSite software for managing lease agreements, tenant communications, and property records.
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Assist in conducting regular property inspections to ensure compliance.
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Develop and implement marketing strategies to attract new residents and retain current residents.
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Handle resident inquiries and concerns promptly, providing excellent customer service to enhance community satisfaction.
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Potentially negotiate contracts with vendors for maintenance services, ensuring quality work at competitive prices.
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Maintain accurate records related to housing programs and assist residents in understanding their options.
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Collaborate with the maintenance team to address property issues efficiently and effectively.
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Fully assist in organizing community events to foster resident engagement and build a sense of community.
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Outside marketing required.
Skills
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Proficiency using RealPage - Required
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Proficiency using KNOCK-CRM - Required
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At least 5-7 years industry experience - Required
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Exceptional customer service abilities to ensure resident satisfaction and retention.
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Experience in property management admin is preferred.
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Familiarity with property maintenance processes and best practices is beneficial.
Join our team as an Assistant Community Manager where you can make a meaningful impact on residents' lives while ensuring the smooth operation of our community!
Job Type: Full-time onsite
Expected hours: 40 per week
Benefits
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401(k)
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Dental insurance
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Health insurance
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Vision insurance
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Paid time off
Schedule
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8 hour shift
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Monday to Friday
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Weekends as needed
License/Certification
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Driver's License (Required)
Ability to Commute (Required)
Work Location: In person
