Inside Technical Sales Rep
It’s Ok to Love Your Job!
Have experience working as an Inside Technical Sales Representative in a best-in-class manufacturing environment? Join our team and work with the Best!
When you join Hamilton Caster, you are joining a team of makers, innovators and doers. With a 119-year legacy of quality, innovation and family ownership/management, your impact will span the nation. We roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen.
At Hamilton Caster’s new State-of-the-Art climate-controlled manufacturing facility, we provide world class manufacturers with superior material handling products that enable our customers to build their products better – fighter jets, aircraft carriers, automobiles, and bulldozers to name just a few. Without a dedicated workforce, Hamilton Caster could not effectively meet our customers’ needs. Join us!
The Role
As an Inside Technical Sales Representative in Hamilton’s new bright, clean, and air-conditioned facility that opened in the Summer of 2021, you will be responsible for responding to customer needs, providing timely product information including product specifications, pricing, delivery time and other critical customer needs. You will work closely with engineering, purchasing and operation departments. The successful candidate for this position takes pride in his/her hands-on and analytical abilities, is mechanically inclined and has excellent organization skills and attention to detail. He/she appreciates an environment where superior work is encouraged, noticed, and rewarded.
Responsibilities
· Maintain a cheerful and positive attitude while communicating with customers over the phone and email.
· Technically savvy - adopt a solution-focused approach.
· Show proficiency in using multiple software tools, including the company’s ERP, as well as Microsoft Office 365.
· Proficient in using HubSpot CRM to manage all customer communications and quoting.
· Display comprehensive knowledge of Hamilton Caster’s extensive product line and application solutions.
· Good with numbers: calculate costs for both standard and custom caster or wheel products and provide clear, formal written proposals.
· Collaborate with aerospace and automotive design engineers to help select appropriate products.
· Apply your technical and mechanical skills to fully grasp the customer’s specific needs.
· Other duties as assigned to support the business.
Requirements
- Demonstrate the company’s core values of integrity, continuous improvement, accountability, respect, and empowerment.
- Three to five years of technical sales experience in a manufacturing environment.
- Ability to define problems, collect & analyze data, establish facts and draw conclusions.
- Must possess high ethical standards and the ability to work within our Company’s Code of Ethics and Business Policies.
- Excellent verbal & written communicator; cheerful/positive demeanor with both internal and external customers.
- Able to construct well-written correspondence with clients and peers that can be technical in nature.
- Results focused, competitive, and self-motivated.
- Proficiency with various Computer programs (Microsoft Outlook, Excel, Word)
- Meticulous attention to detail.
- High level of numerical, technical, and mechanical aptitude.
- Ability to meet deadlines and be accountable for quality/quantity.
- Positive energy and attitude.
- Able to manage multiple tasks with competing priorities, establish and achieve goals.
- Ability to work in a team environment, highly motivated and ability to learn quickly.
- Well organized and strong verbal communication skills
Employee Benefit Details
Our goal at Hamilton Caster is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. At Hamilton Caster, we value your performance, so we offer mid-year and end-of-year bonuses plus a total rewards package that provides medical, dental, RX, paid life insurance, and 401K benefits.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Job Type: Full-time
Pay: $60,000.00 - $64,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
Experience:
- Sales: 3 years (Required)
Work Location: In person
