YBGR, WHERE YOU CAN MAKE A DIFFERENCE
We have employees providing services to youth throughout Montana, working to change the trajectory of children's lives and having a positive impact.
We are a family of YBGR staff providing services to youth throughout Montana, working to change the trajectory of children’s lives –
to help them heal and recover!
Click here to learn more about the Day in the Life of a Family Support Specialist 2.Company:
Yellowstone Boys & Girls Ranch
Industry:
Mental Health Care
Level:
Full Time
Location:
Billings Campus - Billings, MT 59106
Compensation:
$20.38 - $22.94 Hourly
OVERVIEW
Position Summary
At Yellowstone Boys and Girls Ranch (YBGR), Family Support Specialists are changemakers—driving transformation in the lives of youth and families. This role is a powerful blend of compassion, strategy, and action, delivering in-home support and evidence-based interventions that strengthen emotional, social, and physical well-being.
Position Details
As a Family Support Specialist 2, you’ll be at the heart of a collaborative care team, designing personalized plans and delivering hands-on support that empowers youth to thrive—in their homes, schools, and communities. Your work creates safe, nurturing environments where resilience grows, and futures are reimagined.
RESPONSIBILITIES
Client Care
Empower Families: Assess needs and deliver targeted interventions that strengthen the family system and promote lasting change. Design Impactful Plans: Develop individualized strategies using evidence-based practices to support youth in overcoming challenges. Deliver Direct Support: Provide care in diverse settings including in the home, school, and community, in compliance with agency standards.
Collaboration
Collaborate for Success: Partner with treatment teams, supervisors, educators, clinicians, families, and community stakeholders to build comprehensive treatment plans. Meet with assigned Therapist for weekly case consultation, training, and guidance. Drive Organizational Excellence: Contribute to agency-wide goals through active participation in Performance Quality Improvement (PQI) initiatives.
Performance
Model Professionalism: Represent YBGR with integrity, compassion, and a commitment to its core values. Engage in Growth: Participate in regular supervision, coaching, and ongoing training to enhance your impact. Honor Diversity: Serve with cultural humility and awareness of the socioeconomic backgrounds of those you support. Lead with Initiative: Identify challenges and proactively seek solutions that benefit youth and families.
Compliance
Documentation: Accurately complete all required documentation in the Electronic Medical Record (EMR) system in compliance with agency standards. Champion Safety & Compliance: Uphold all organizational policies, procedures, and safety standards. Adapt and Contribute: Take on additional responsibilities as needed to support the mission of YBGR and client needs.
REQUIREMENTS
Qualifications
Must be at least 21 years of age. Successful completion of fingerprint criminal background check and child abuse registry clearance as required by the State of Montana. Consistent attendance and reliability in performance of duties.
Skills
Demonstrated ability to build rapport with youth and families while maintaining appropriate therapeutic boundaries. Commitment to YBGR’s values: Faith, Integrity, Relationship, and Stewardship. Ability to work both independently and collaboratively as part of a treatment team. Strong interpersonal and communication skills, including active listening and conflict resolution.
Education & Experience
Bachelor’s degree in a human services field or equivalent combination of education and experience (6 years human services experience = Bachelor’s degree; each year of post-secondary human services education = 1 yearof experience).
Transportation
Will be required to drive company or personal vehicle to other YBGR locations and/or families' homes, schools, and communities to meet with employees, youth, families, or other stakeholders.
Proficiency
Proficiency in electronic documentation, typing at least 35 words per minute; familiarity with Microsoft Office 365 preferred.
Certification
Willingness to obtain First Aid/CPR and Violence Intervention Prevention certifications.
ABOUT US
Yellowstone Boys and Girls Ranch, a nonprofit organization, is trusted locally and nationally as a leader in the field of mental health care for children and their families.
Each day, YBGR’s employees work with close to 1200 youth throughout Montana who struggle with controlling emotions and behaviors. YBGR has impacted more than 10,000 youth and their families since 1957 through Residential Services in Billings, Community Based Services throughout Montana, and the Yellowstone Academy in Billings.
The principles encompassed by Yellowstone’s Mission Statement and Values lie at the heart of Yellowstone Boys and Girls Ranch.
These principles relate to and help maintain the moral integrity of our work. Yellowstone Boys and Girls Ranch directs all its activities, programs, its hiring practices, and develops its goals around these principles.
For more information:
www.ybgr.org
