Pompano Honda is looking to hire a reliable, experienced Automotive BDC Agent immediately to join our rapidly growing, high-volume BDC department.
We currently manage 40+ fresh internet leads per day and are continuing to scale. Because of this massive volume, our department relies heavily on a team-first mindset where consistency and dependability are paramount. We are looking for an absolute professional who shows up ready to perform every single day, handles a fast-paced environment with ease, and consistently drives high-quality appointments to our showroom floor.
Key Responsibilities
- Lead Conversion: Actively follow up with fresh, incoming internet leads immediately upon arrival.
- Inbound Operations: Expertly handle inbound sales calls and guide prospects toward the showroom.
- Appointment Setting: Routinely schedule solid, confirmed appointments for our product specialists.
- Omnichannel Communication: Manage ongoing customer communication flawlessly through phone, text, and email.
- CRM Data Integrity: Efficiently manage, track, and log all customer touchpoints inside our Eleads CRM.
What We Are Looking For (Requirements)
- Reliability First: A rock-solid work ethic. We need professionals who are predictable, dependable, and show up on time, every time. Consistent daily attendance is non-negotiable for our high-volume workflow.
- Proven Track Record: Previous Automotive BDC sales experience is highly preferred.
- Tech Savvy: Proficiency with Eleads / CDK CRM systems is a major plus.
- Efficiency: Must be a normal-to-fast typist to keep up with the volume of text/email communications.
- Elite Communication: Exceptional phone etiquette and verbal/written communication skills.
- Thick-Skinned & Driven: The ability to stay organized and productive under high-volume pressure.
Schedule & Availability
- Structure: 5-day work week (2 designated days off per week).
- Weekends: Saturdays are required; some Sundays are required based on scheduling.
- Punctuality: Consistent adherence to the daily schedule is required to maintain lead response times.
Ready to Join the Team?
We are looking to fill this position expeditiously. If you are a dependable professional who thrives in a busy environment and wants a stable place to grow your career, apply ASAP.
Interview Note: Qualified candidates must have open availability within a 5-day window for an in-person interview at the dealership.
Pay: Up to $105,000.00 per year
Benefits:
- Employee discount
- Opportunities for advancement
Application Question(s):
- Do you have complete open availability on Saturday and Sunday?
Experience:
- Appointment scheduling: 1 year (Preferred)
Work Location: In person
