Position Summary
The Academic Records Specialist supports the Registrar’s Office by managing student academic records, transcripts, enrollment verifications, and registration-related processes. This role helps ensure accurate recordkeeping, FERPA compliance, and excellent service for students, faculty, and staff.
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Maintain and organize student academic records and official documents
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Process official and unofficial transcript requests
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Handle enrollment and degree verifications, loan deferments, and related documentation
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Support degree posting, honors lists, diplomas, and commencement activities
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Ensure compliance with FERPA, record retention policies, and AACRAO standards
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Manage Registrar’s Office phone and email communications
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Provide information on university policies and procedures
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Assist with academic petitions and advisor coordination
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Support Registrar’s Office operations and other assigned duties
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Associate degree or equivalent related work experience required
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Higher education experience preferred
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Experience with file management systems and student information systems preferred
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Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
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Strong written and verbal communication skills
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Excellent organization, time management, and attention to detail
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Ability to work independently with minimal supervision
ESSENTIAL POSITION COMPETENCIES AND REQUIREMENTS
Education
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Associate degree or related work experience accepted.
Experience
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A minimum of one years’ experience working in higher education setting preferred.
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Experience working with file management systems is preferred.
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Proficient computer skills and a working knowledge of software programs and communication methods is required; this includes Microsoft Office Suite (Word, Excel, & PowerPoint).
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Excellent written and oral communications skills is required.
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Ability to work independently, with minimal supervision and excellent time management skills is required.
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Previous work with Student Information Systems preferred.
